Results-driven Epic ClinDoc/Cerner/Ambulatory Consultant known for unparalleled productivity and efficiency in task completion. Possess deep understanding of clinical documentation workflows, EMR system optimization, and healthcare informatics. Excel in communication, problem-solving, and teamwork, ensuring projects meet rigorous quality standards while fostering collaborative work environments. Bring focused ability to tailor Epic solutions to specific organizational needs, enhancing patient care and operational excellence. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Manage helpdesk by handling customers complaints determine, helping the end users find a solution to their problems in a timely matter, and following up to ensure resolution. Utilize critical reasoning to interpret and transcribe electronic and imaged documentation.
Philadelphia, PA
Life Anew Behavioral Health, Euclid, OHio 04/2023- 10/2024
Administrative Assistant- Managing appointments for clients and staff, coordinating meetings and maintaining calendars. Answering phone calls, responding to emails and interacting with clients and providers. Assisted with billing processes, insurance verification and handling payment inquires.
Data Entry: Inputting patient information and other relevant data into electronic health record system.
Office Management: Ordering supplies, managing office equipment, and ensuring a clean and organized work environment.