Epic ClinDoc Consultant with experience in go-live support, clinical documentation workflows, template design, and flowsheet building. Skilled in troubleshooting charting issues, improving nurse documentation access, and supporting EHR adoption.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Epic ClinDoc Consultant
Experis
New York, New York
09.2026 - 09.2026
Facilitated go-live activities for Epic ClinDoc, engaging bedside staff and super users to ensure seamless adoption.
Developed workflow designs and configured Epic ClinDoc for end-users to meet customer requirements.
Collaborated with informatics teams to refine nursing workflows and Epic ClinDoc settings.
Resolved ClinDoc issues affecting charting, workflow, and nurse documentation access.
Troubleshot integration issues between external applications and Epic ClinDoc, enhancing system reliability and user experience.
Recorded system changes, testing results, and support procedures for Epic ClinDoc users to streamline future reference and training.
Designed templates and forms for clinical documentation within Epic ClinDoc to enhance user efficiency. within the Epic clinician documentation module.
Epic Cadence ATE Support Consultant
Alvin Medical center
Cleveland, Ohio
06.2026 - 06.2026
Assisted Epic Cadence users at Alvin Medical Center by resolving scheduling and access issues to enhance patient experience.
Managed ATE support queues, addressing user requests swiftly to ensure seamless operations.
Handled customer inquiries regarding Epic Cadence ATE software, ensuring timely resolution to improve user satisfaction.
Assisted staff with Epic Cadence navigation, registration, and scheduling procedures.
Trained end users on Cadence functions and scheduling best practices.
Coordinated with clinical teams to maintain accurate provider availability and calendars.
Reviewed schedule errors and corrected patient appointment data in Epic systems.
Epic Ambulatory Go-Live Support ATE Specialist
health care i t leader
Cleveland, Ohio
02.2026 - 03.2026
Assisted in Epic Ambulatory go-live support at Adventist Health Medical Center clinics, ensuring smooth transition and user adoption.
Documented audit trail and statistical records of client-reported issues, facilitating issue tracking and resolution.
Reviewed technical manuals and attended conferences to enhance knowledge of hardware and software, contributing to informed support decisions.
Supervised and directed workers engaged in the installation of data communication equipment and software.
Care Coordinator
New eden healthcare
atlanta, GA
06.2023 - 11.2025
Coordinated patient appointments, referrals, and follow-up care to enhance patient access at New Eden Healthcare.
Communicated with patients, families, and providers about treatment steps and schedules.
Tracked service needs and connected patients with community support resources to ensure comprehensive care.
Monitored case status, resolving scheduling or documentation issues to maintain continuity of care.
Reviewed care plans and updated patient records in electronic health systems.
Verified insurance details and gathered authorizations for ongoing care services.
Maintained confidential records and followed healthcare privacy procedures.
Maintained accurate client records in accordance with agency policies and procedures.
Ambulatory ATE Go-Live Support Specialist
solution health hospital
Nashua, New Hampshire
04.2023 - 05.2023
Facilitated ambulatory go-live support across Solution Health Hospital clinic workflows, ensuring seamless transition and user adaptation.
Coordinated with IT teams to resolve system access issues, enhancing user experience during critical go-live periods.
Identified and fixed application issues during go-live events at outpatient locations. during go-live at outpatient locations.
Guided clinicians through charting, orders, and documentation processes.
Trained providers and staff on EHR navigation and scheduling procedures.
Epic ClinDoc & Order
Vidant Medical Group
Arlington, Illinois
02.2023 - 03.2023
Coordinated implementation of Epic's clinical documentation module, collaborating with multiple departments to align processes and support integration.
Facilitated go-live activities for Epic ClinDoc, ensuring seamless integration with bedside staff and super users.
Trained clinicians on Epic ClinDoc navigation, charting tools, and documentation standards.
Addressed ClinDoc issues to enhance charting accuracy, improve workflow efficiency, and ensure nurse documentation access.
Epic Ambulatory Go-Live Support ATE Specialist
Adventist Health Medical Center
Ocala, Florida
10.2022 - 11.2022
Provided on-site support during Epic Ambulatory go-live at Adventist Health Medical Center clinics.
Trained clinic staff on Epic Ambulatory workflows and navigation.
Assisted physicians and nurses with charting, scheduling, and patient check-in.
Verified patient records for accuracy before and after Epic deployment.
Documented system issues and escalated tickets to technical support teams.
provided elbow support for cerner millennium applications, enhancing user proficiency in dynamic documentation, message center, power forms, and power plans.
supported inpatient Cerner workflows, facilitating seamless operations for Adventist Health Medical Center clinical teams.
Epic Ambulatory Consultant
VNC Health
Richmond , TX
08.2022 - 09.2022
Provided technical guidance to customers using Epic Ambulatory software products.
Interfaced directly with clients as a subject matter expert regarding best practices for utilizing Epic Ambulatory solutions.
Conducted user training sessions to ensure efficient and effective utilization of the Epic Ambulatory system.
Analyzed data to create tailored solutions for Epic Ambulatory Consultant clients, improving user experience.
Delivered ongoing support post-implementation, resolving user-reported issues to enhance system usability.
Resolved Ambulatory system issues for VNC Health users and staff.
Cultivated strong relationships with colleagues and management to foster a collaborative work environment.
Answered user inquiries to resolve computer software or hardware operation problems.
telecommunication Network integration technician
fairhaven llc
atalanta, GA
06.2018 - 07.2020
Installed integration hardware and cabling for Fairhaven LLC systems.
Connected equipment to network ports, ensuring optimal signal paths for reliable communication.
Troubleshot connection problems across integrated workplace systems.
Tested device communication before handoff to operations staff.
Researched manufacturer specifications to facilitate seamless integration of diverse equipment into a unified system.
Education
Associate of Applied Science - Communications Technology
North West Kansas Technical College
Goodland, KS
05-2016
Skills
ClinDoc configuration
Clinical documentation design
Clinical documentation workflows
EHR implementation support
Integration troubleshooting
Template design
Flowsheet build
Certification
CISCO
SCTE
CYBER ARK
CNA
Timeline
Epic ClinDoc Consultant
Experis
09.2026 - 09.2026
Epic Cadence ATE Support Consultant
Alvin Medical center
06.2026 - 06.2026
Epic Ambulatory Go-Live Support ATE Specialist
health care i t leader
02.2026 - 03.2026
Care Coordinator
New eden healthcare
06.2023 - 11.2025
Ambulatory ATE Go-Live Support Specialist
solution health hospital
04.2023 - 05.2023
Epic ClinDoc & Order
Vidant Medical Group
02.2023 - 03.2023
Epic Ambulatory Go-Live Support ATE Specialist
Adventist Health Medical Center
10.2022 - 11.2022
Epic Ambulatory Consultant
VNC Health
08.2022 - 09.2022
telecommunication Network integration technician
fairhaven llc
06.2018 - 07.2020
Associate of Applied Science - Communications Technology