Summary

Overview

Work History

Education

Skills

Languages

Timeline

ABOUDOU OUEDRAOGO

Oklahoma City,OK

Summary

Astute HIT professional with proven ability to analyze, diagnose and resolve and educate users on EPIC and CERNER functionality issues. Experienced in providing ATE Support and education for end users.

Overview

years of professional experience

Work History

Epic Consultant (ClinDoc)

Healthcare IT Leaders

Augusta, GA

10.2024 - 11.2024

Provide post Epic training EMR optimization.
Provided user setting labs for providers.
Created orders preference list, SmartLists, SmartPhrases.
Offer updates and at-the-elbow support and optimization sessions as needed.
Understanding and interpreting clinical and non-clinical workflows, processes, and terminology to translate information into educationally sound training content.
Ability to customize user-level Smart Tools.
Maintaining policy and procedure documentation related to training.
Working as a liaison for physicians and their office staff on concerns related to Epic and related systems.
Working collaboratively with clinical and technical groups to identify deficits and needs for improvement.
Provide or facilitate Dragon training and optimization.

Cerner Trainer Specialist (PowerChart)

Inside Global

Memorial Hermann Hospital (Texas)

07.2023 - 10.2024

Facilitated knowledge transfer among team members, leading to improved overall performance in resolving complex technical issues.
Provided virtual individual training, group instruction, including clinic huddles, Informatic Steering Committee (ISC) meeting, and peer expert meeting targeted over-the-shoulder, virtual training support as needed.
Connected with end users by offering tools for workflow analysis and improvement while
operating their new system.
Contributed to the continuous improvement of training programs by gathering feedback from stakeholders and making data-driven adjustments to course design or delivery methods as needed.
Facilitated collaboration between departments through cross-functional training initiatives that promoted shared understanding of goals, responsibilities, processes, tools.
Developed strong relationships with key stakeholders, including department managers, executives, external partners, and subject matter experts to facilitate successful training program implementation and ongoing support.

Cerner Ambulatory Consultant

Inside Global- Memorial Hermann

Houston, TX

07.2023 - 11.2023

Continuously improved personal knowledge and skills by attending industry conferences, participating in webinars, and staying up to date with technology advancements related to Cerner Ambulatory solutions.
Assisted clients in achieving regulatory compliance through proper implementation of Cerner Ambulatory systems.
Developed customized training materials and provided end-user training for effective system adoption.
Resolved complex issues related to Cerner Ambulatory software, ensuring timely support and minimal downtime.

Epic Go-Live Consultant (ClinDoc)

Optimum HIT

Oklahoma City, OK

05.2023 - 06.2023

Streamlined go-live processes by providing expert consultation, training, and support to end users in Cadence, Prelude, ClinDoc, Ambulatory.
Contributed to a successful completion of multiple projects by coordinating efforts across cross-functional teams, including and not limited to project managers, analysts, and end users.
Participated in workflow optimization taskforce.
Supported daily operations during go-live periods, enabling a smooth transition while minimizing negative impacts on patient care.

Cerner Consultant (PowerChart)

ReMedi Health Solutions

McAllen, TX

02.2023 - 03.2023

Continuously improved personal knowledge and skills by attending industry conferences, participating in webinars, and staying up to date with technology advancements related to Cerner Ambulatory solutions.
Enhanced client satisfaction by providing expert Cerner Ambulatory consulting services.
Resolved complex issues related to Cerner Ambulatory software, ensuring timely support and minimal downtime.
Implemented best practices for Cerner Ambulatory module usage, optimizing system performance.
Participated in system development life cycle from requirements analysis through system implementation.

Cerner Millennium Trainer/Consultant

LEGATUM LLC

Vienna, VA

03.2020 - 07.2022

Provided classroom training to VA Medical Professionals (super-users and end-users) on Oracle/Cerner before Go-Live.
Provided At-The-Elbow support to VA staff during Go-Live and implementation phase.
Trained Veteran Affairs physicians on the Ambulatory view, PowerChart, orders, referrals, creating messages, letters, viewing results, recurring orders, and navigating through the message center to clinical staff.
Trained different front desk end users on Registration and Scheduling using revenue Cycle.
Support the physicians on how to use Dynamic Documentation in Power Chart.
Assisting end users /clinicians with placing, modifying, and discontinuing orders.
Working collaboratively with clinical and technical groups to identify deficits and needs for workflow optimization.
Developed and edited training materials.
Offer updates and at-the-elbow support and optimization sessions as needed.