Janay Pringle
Los Angeles,CA
Summary
Skilled in facilitating smooth transitions to new EHR platforms, I leverage strong communication and interpersonal skills to empower users and drive adoption. With a passion for enhancing efficiency and patient care through technology, I am dedicated to maximizing the potential of EHR systems to improve healthcare outcomes.
Overview
5
5
years of professional experience
Work History
Epic Consultant
Divurgent
06.2024 - Current
- Supported Techs in CT, X-Ray and Mammogram
- Assisted end users on how to verify/ change orders to ensure the order in the system reflects the exam that was performed.
- Facilitated Begin/ End Exam workflows to track procedure timing and to capture relevant documentation in the system.
- Trained Techs on how to document contrast proficiently.
- Assisted end user on how to protocol a study.
- Continually optimized processes based on feedback from end-users, ensuring a user-friendly experience that maximized productivity.
Epic Consultant
Divurgent
05.2024 - 06.2024
- Supported Radiant in Breast Imaging, X-Ray, CT ED and X-Ray ED Department.
- Facilitated Techs on how to navigate their Technologist Work List with Begin/ End Exam workflow.
- Assisted Tech on scheduling/ canceling orders.
- Reduced data discrepancies by meticulously performing thorough system Imaging audit trails and providing corrective actions.
- Identified opportunities for improvements within existing workflows to maximize functionality of Epic modules.
- Trained Techs on how to document contrast proficiently.
Epic Consultant
Ellit Groups
10.2023 - 11.2023
- Provided Ambulatory and Cadence support for Pediatric Clinic.
- Assisted Charge Nurse with Rooming and documenting Immunizations.
- Facilitated check in/ check out and registration workflows.
- Created templates and macros for provider.
- Scanned IDs, health insurance cards and required forms.
Epic Consultant
Optimum HIT
06.2023 - 07.2023
- Provided Cadence and Provider support for Primary Care Clinic.
- Facilitated front desk with check in/check out workflows.
- Assisted front desk end users on how to set up the DAR.
- Assisted Provider with orders, building templates and documenting on visit.
Epic Consultant
MedSys Group
12.2022 - 01.2023
- Provided support for Inpatient Orthopedic Department.
- Assisted Nurse with documenting in MAR, flowsheets and how to scan and administer multiple Meds.
- Utilized Unit Manager with transferring patients and bed occupancy throughout hospital.
- Configured hardware, devices and software to set up workstations for end users.
- Completed Service Now tickets and resolved technical issues.
Cerner Consultant
MedSys Group
11.2022 - 12.2022
- Provided support in Behavioral Health Inpatient/Outpatient.
- Assisted Provider with patient intake and clinical documentation workflow.
- Assisted end users on how to create dot phrases.
- Trained providers and nurses with navigating PowerChart.
- Trained provider on how to create notes, manage message center, reconcile home medications and entering charges.
Remote Ambulatory Trainer
Orlando Health
09.2021 - 08.2022
- Trained mostly Providers and Nurses new hire & Go Live classes.
- Maintained class rosters and attendance documentation using PeopleSoft software for class and participant accuracy.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Worked closely with Analyst on the testing of workflows to ensure that the system coordinated well with the workflow in place.
Epic Consultant
Jefferson Health
05.2021 - 07.2021
- Supported Clindoc and Grand Central for Long Term Care Clinic.
- Evaluated end users probing questions with personal expertise and tip sheets.
- Assisted providers with documenting in flowsheets.
- Streamlined go-live processes by providing expert consultation, training, and support to end users.
Epic Consultant
UCI Medical Center
12.2020 - 01.2021
- Assisted Nurses with flow sheets and documentation.
- Assisted Nurses with visit navigator.
- Created preference list and favorites so providers can have quicker access.
- Helped set up Smart Phrases and complete progress and procedure notes
- Maintained, followed up and completed Service Now tickets during Go Live.
Epic Consultant
NYCHHC
09.2020 - 11.2020
- Provided Ambulatory and Cadence support for front desk and provider in Pediatrics department.
- Escalated any workflow or system issues to help desk efficiently and accurately.
- Assisted Providers with Smart Phrases, Smart links and creating Note Buttons.
- Assisted front desk with registration, check in and out, and working through work queues.
Ambulatory Trainer
NYU Winthrop
01.2020 - 05.2020
- Assisted Instructional Designer: Inpatient Orders.
- Trained mostly Provider & Nurses new Hire & Go Live classes.
- Originally brought on for Go Live. Client impressed with Providers support, stayed on for next wave. Client originally credentialed me in Orders Training, cross credentialed in Ambulatory and Cadence.
- Point of contact for end users needing to retake AMB classes.
- Met with application team to provide feedback and updates on training related issues as well as distribute new information to the Orders CTs.
- Maintained class rosters and attendance documentation using PeopleSoft software for class and participant accuracy.
Cadence| Prelude Trainer
Froedtert Hospital
07.2019 - 10.2019
- Collaborated with training team Analyst to assist with testing to ensure integrity and quality of training environment.
- Followed guidelines for curriculum and/or instructional program development, equipment, and implementation.
- Classroom and Skype trained Medical Providers, and Surgeons.
- Provided support rounded to clinics and hospital daily to troubleshoot issues.
- Conducted one on one sessions for Manager template build.
- Assisted with recording e-Learnings and creating tip sheets.
- Provided scenario-based training based on workflow and ensure each section is appropriate.
- Classroom training Epic upgrade.
Education
Communications
LaGuardia Community College of The City University of New York
NICEHR- Electronic Medical Records Training- EPIC
Skills
- Epic Proficient: Radiant, Ambulatory, Cadence, Prelude, Orders, Beacon, Grand Central, HB/PB, Clindoc
- Cerner Credentialed Trainer (Case Management
Revenue Cycle) - E- Learning, PeopleSoft, Sharepoint
- Team work and strong communication skills
- Clinical Workflow Optimization
- Application support
- EHR Implementation
- Epic Credentialed Trainer (Ambulatory, Cadence, Prelude)
- Active Listening
- Adaptability
- Teams Remote Application
- Excellent presentation skills
- End-User Training
- Issue and Resolution Tracking
- Training extensive classes with 25-40 end users
- Collaborative Team Player
Timeline
Epic Consultant
Divurgent
06.2024 - Current
Epic Consultant
Divurgent
05.2024 - 06.2024
Epic Consultant
Ellit Groups
10.2023 - 11.2023
Epic Consultant
Optimum HIT
06.2023 - 07.2023
Epic Consultant
MedSys Group
12.2022 - 01.2023
Cerner Consultant
MedSys Group
11.2022 - 12.2022
Remote Ambulatory Trainer
Orlando Health
09.2021 - 08.2022
Epic Consultant
Jefferson Health
05.2021 - 07.2021
Epic Consultant
UCI Medical Center
12.2020 - 01.2021
Epic Consultant
NYCHHC
09.2020 - 11.2020
Ambulatory Trainer
NYU Winthrop
01.2020 - 05.2020
Cadence| Prelude Trainer
Froedtert Hospital
07.2019 - 10.2019
Communications
LaGuardia Community College of The City University of New York
NICEHR- Electronic Medical Records Training- EPIC
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