Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Smith

Charlotte,NC

Summary

At Chik Fil A, as a Senior Team Leader/Senior Training Specialist, I excelled in fostering team development and enhancing customer satisfaction, consistently meeting targets. My expertise in business development and motivational skills propelled team performance, underpinned by a strong focus on achieving results through effective conflict management and attention to detail.

Overview

3
3
years of professional experience

Work History

Senior Team Leader/Senior Training Specialist

Chik Fil A
11.2021 - 06.2024
  • Set clear team goals and delegated tasks and set deadlines.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
  • Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
  • Mentored junior team members, providing guidance and support to enhance their career progression.

Education

High School Diploma -

Leesburg High School
Leesburg, Florida
05.2007

Skills

  • Motivational Skills
  • Team Development
  • Influencing skills
  • Customer Focus
  • Delegation
  • Business Development
  • Conflict Management
  • Work Planning and Prioritization
  • Employee Evaluation
  • Team motivation
  • Performance Improvement
  • Attention to Detail

Timeline

Senior Team Leader/Senior Training Specialist

Chik Fil A
11.2021 - 06.2024

High School Diploma -

Leesburg High School

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Brittany Smith