- Passionate about balancing physical health with mental wellness through outdoor activities such as kayaking and gardening
- Animal Care
- Reading
- Welding and metalwork
- Exploring famous landmarks, historical sites, and cultural attractions in new destinations
Brittany Smith
Webster,FL
Summary
Highly motivated results-driven employee prepared to contribute expertise acquired from multiple fields. Known for adaptability to dynamic tasks and reliability in both team-based and independent work environments. Possesses critical thinking skills, strong communication skills, attention to detail and excellent customer service. Proficient in resolving issues promptly in fast paced environments.
Overview
7
7
years of professional experience
Work History
Search Quality Rater
RWS Group
07.2024 - Current
- Developed strong analytical skills by evaluating content according to established criteria and metrics.
- Working independently within deadlines, effectively balancing workload without sacrificing quality.
- Elevated the standard of work produced via regular participation in refresher training sessions.
- Demonstrated adaptability by successfully transitioning between multiple projects with varying guidelines and objectives.
Driver
Uber
02.2020 - 06.2024
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during rides to uphold company reputation.
- Developed strong relationships with repeat clientele through consistent quality service.
- Handled challenging situations calmly, resolving disputes professionally and effectively.
- Demonstrated adaptability to changing circumstances such as weather conditions or unexpected route changes due to construction work.
Hotel Front Desk Receptionist and Night Auditor
Quality Inn
01.2018 - 02.2020
- Balanced hotel accounts by conducting nightly financial audits and reconciling discrepancies.
- Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
- Collaborated with daytime staff to communicate relevant information about guest needs, preferences, and reservations for seamless service transitions between shifts.
- Provided exceptional customer service, resulting in a high percentage of repeat guests.
- Performed administrative tasks such as filing and data entry to support hotel operations.
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
Education
Associate of Applied Science - Paralegal Studies
Rasmussen University
Saint Cloud, MN06-2026
Skills
- Technical aptitude
- Reporting and analysis
- Quality assurance
- Attention to detail
- Patience and tolerance
- Punctuality
- Schedule management
- Mobile platform and computer skills
- Teamwork and collaboration
- Hospitality services
- Data entry
- Punctual and dependable
Interests
Timeline
Search Quality Rater
RWS Group
07.2024 - Current
Driver
Uber
02.2020 - 06.2024
Hotel Front Desk Receptionist and Night Auditor
Quality Inn
01.2018 - 02.2020
Associate of Applied Science - Paralegal Studies
Rasmussen University
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