Danielle Veader
East Stroudsburg
Summary
Reliable employee seeking Customer Service position. Offering excellent communication and good judgment. To seek and maintain full-time/part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in computer hardware and software and up to date on currant trends in media and otherwise.
Overview
8
8
years of professional experience
Work History
Search Quality Rater
Welocalize
01.2023 - Current
- Gained expertise in various rating tools, contributing to greater efficiency in completing assigned tasks.
- Developed strong analytical skills by evaluating content according to established criteria and metrics.
- Create qualitative data and measurements to determine the relevance of the results.
- Analyze a variety of web search engines including Google, Bing, and Yahoo.
Pet Sitter
Rover.com
01.2020 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Taking and providing high quality pet photography photos for each client.
Search Quality Evaluator
SYKES
03.2020 - 04.2021
- Review online content including text, images, web pages, and more.
- Analyze a variety of web search engines including Google, Bing, and Yahoo.
- Create qualitative data and measurements to determine the relevance of the results.
- Serve as an expert on web search, video, and digital search trends.
- Rate the relevance of search results.
Video Captioning and Transcription
Rev.com Inc.
03.2017 - 06.2019
- Reviewed transcriptions for accuracy in grammar, punctuation and spelling.
- Generated error-free transcripts with skilled capturing and proofreading.
- Developed and adhered to exacting transcription quality assurance standards and metrics.
- Created subtitles and synced them in time with videos on screen.
Education
Associate of Science in Photography - Photography
The Art Institute of Philadelphia
Philadelphia, PA09.2012
Skills
- Digital Design
- Image Editing
- Strong Compositional Skills
- Traditional and Digital Printing
- Adobe Photoshop
- Image Manipulation
- Lighting Expertise
- Color Correction
- Digital Photography
- 3D Modeling
- Computer Hardware Troubleshooting
- Software and Hardware Issues
- Technical aptitude
Timeline
Search Quality Rater
Welocalize
01.2023 - Current
Search Quality Evaluator
SYKES
03.2020 - 04.2021
Pet Sitter
Rover.com
01.2020 - Current
Video Captioning and Transcription
Rev.com Inc.
03.2017 - 06.2019
Associate of Science in Photography - Photography
The Art Institute of Philadelphia
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