David Dubon-Roan
Philadelphia,PA
Summary
Detail-oriented professional with experience in search quality analysis, real estate operations, customer service, and production coordination. Proven ability to manage workflows, analyze information for accuracy, and communicate effectively across teams and clients. Adept at handling multiple priorities while maintaining high standards of quality and efficiency.
Overview
15
15
years of professional experience
Work History
Search Quality Rater
RWS
10.2024 - 06.2025
- Evaluated search engine results for relevance, accuracy, and user intent
- Analyzed websites, images, and content to improve search performance
- Provided structured feedback to enhance overall user experience
Transaction Manager
Coldwell Banker Preferred
07.2016 - 03.2017
- Managed end-to-end real estate transactions as primary client contact
- Coordinated closing processes, including title, documentation, and settlements
- Tracked earnest money deposits and ensured compliance with deadlines
- Prepared and organized marketing materials for listings and client presentations
Leasing Consultant
The Philly Apartment Company
06.2015 - 06.2016
- Guided clients through the rental process via phone and email communication
- Matched renters with suitable properties based on needs and preferences
- Scheduled and coordinated property showings between clients and agents
Production Coordinator
Color Reflections
10.2012 - 12.2014
- Translated client requests into detailed production work orders
- Directed production teams to ensure high-quality print output
- Advised on materials and printing methods to meet project requirements
Graphic Artist / Machine Operator
Lasermation, Inc.
04.2011 - 12.2011
- Created precise digital proofs using CorelDRAW, Illustrator, and Photoshop
- Operated laser engraving and cutting equipment for custom products
- Configured machines for efficient multi-run production jobs
Administrative Assistant
Fairfield Residential, LLC
05.2010 - 04.2011
- Supported tenant services and handled inquiries in person and by phone
- Maintained and audited resident databases for accuracy
- Coordinated maintenance requests and internal communications
- Organized and filed leasing documentation
Skills
- Data Analysis & Quality Review
- Customer Communication & Support
- Process Coordination & Workflow Management
- Real Estate Transactions & Leasing
- Digital Tools: Adobe Illustrator, Photoshop, CorelDRAW, ProTools
- Problem Solving & Attention to Detail
- Continuous learning mindset
Timeline
Search Quality Rater
RWS
10.2024 - 06.2025
Transaction Manager
Coldwell Banker Preferred
07.2016 - 03.2017
Leasing Consultant
The Philly Apartment Company
06.2015 - 06.2016
Production Coordinator
Color Reflections
10.2012 - 12.2014
Graphic Artist / Machine Operator
Lasermation, Inc.
04.2011 - 12.2011
Administrative Assistant
Fairfield Residential, LLC
05.2010 - 04.2011