Brittany Staff
Dallas,TX
Summary
Dedicated bartender with a proven track record in leadership, reliability, and building lasting customer relationships. Adept at creating a welcoming and enjoyable atmosphere for patrons, ensuring their satisfaction through exceptional service and attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
On-Call Bartender
The Cockpit
09.2024 - Current
- Demonstrated adaptability and resilience, consistently exceeding expectations in challenging environments.
- Utilized social media to promote shifts and events, driving increased sales and boosting the establishment's visibility.
- Cultivated relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Lead Bartender
Time Out Tavern
02.2016 - 09.2024
- Developed a high-performing bartending team through effective recruitment and training.
- Accurately prepared and reconciled cash drawers and analyzed sales data to assess performance and guide inventory management.
- Verified IDs, monitored alcohol consumption, and fostered a safe and responsible environment by following TABC regulations and company policies.
- Developed strong relationships with patrons and neighboring businesses, resulting in repeat business, customer loyalty, and a sense of community.
- Resolved customer complaints and concerns promptly and professionally, maintaining positive relationships.
Cocktail Waitress/Fill-in Bartender
The Foundry
08.2015 - 02.2016
- Demonstrated strong multitasking skills by efficiently handling multiple tables and bar top orders.
- Supported teamwork through clear communication and collaboration during shifts.
- Provided knowledgeable recommendations to guests by staying up-to-date on new food and beverage offerings.
- Enhanced customer experience by suggesting food and drink pairings and ensuring timely check-ins.
Bartender
Pizza Lounge
07.2014 - 08.2015
- Sucessully handled multiple responsibilities, including bartending, serving, and running food, while maintaining composure under pressure.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Reduced order errors significantly, ensuring accurate communication between kitchen and front of house.
- Efficiently handled cash and card transactions, minimizing discrepancies and balancing the till daily.
Bartender/Cocktail Waitress
Truck Yard
07.2014 - 07.2015
- Thrived in a fast-paced environment, consistently delivering quality drinks and providing excellent customer service.
- Demonstrated flexibility in scheduling, working various shifts in different roles based on business needs.
- Reduced wait times for drinks by efficiently managing the service area and prioritizing orders.
- Increased sales through effective upselling and recommendations.
Education
Diploma -
Winfree Academy
Lewisville, TX01-2018
Skills
- Responsible alcohol service
- Liquor, beer, and wine knowledge
- Speed, efficiency and mixing
- Relationship building
- Clear and effective communication
- Complex problem-solving
- Strong multitasking
- Accountability
- Math skills
- Health code compliance
- Point of sale systems
Certification
- TABC
- Food Handlers
Timeline
On-Call Bartender
The Cockpit
09.2024 - Current
Lead Bartender
Time Out Tavern
02.2016 - 09.2024
Cocktail Waitress/Fill-in Bartender
The Foundry
08.2015 - 02.2016
Bartender
Pizza Lounge
07.2014 - 08.2015
Bartender/Cocktail Waitress
Truck Yard
07.2014 - 07.2015
Diploma -
Winfree Academy
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