MYRANDA REYNA
Muskegon,MI
Summary
Charismatic and results-driven hospitality and construction professional with over 10 years of experience in high-volume casino and restaurant environments. Recognized for elite rapport-building skills that have resulted in being headhunted by recruiters on countless occasions. Known for building loyal clientele, delivering elevated guest experiences, and maintaining strict compliance with regulatory and safety standards. Brings strong contract development skills, client communication expertise, and operational excellence to every role.
Overview
19
19
years of professional experience
1
1
Certification
Work History
On-Call Bartender
Root 12 Bar & Grill
11.2025 - Current
- Provide flexible, on-demand bar service in a fast-paced environment.
- Deliver elevated guest experiences while building repeat clientele.
- Maintain a clean, organized bar meeting all alcohol and safety standards.
Construction Consultant
White Pine Renovation, LLC
07.2025 - 02.2026
- Consult with homeowners on renovation planning and strategic home improvement solutions.
- Develop extensive, legally binding contracts and project documentation.
- Coordinate communication between clients and project teams to ensure satisfaction and timeline adherence.
- Provide service recommendations and assist with overall job coordination.
Bartender
Firekeepers Casino & Hotel
01.2017 - 08.2025
- Delivered exceptional service in a high-volume casino bar environment.
- Built and maintained a loyal guest following across multiple venues.
- Maintained strict compliance with alcohol laws, fraud prevention, and safety protocols.
- Consistently achieved 95%+ secret shopper scores.
Server / Bartender
Griffin Grill & Pub
01.2016 - 01.2018
Assistant / Assistant Photographer
Dave Melges Fine Art Photographer
01.2012 - 01.2017
Bartender
Don Pablo’s
01.2015 - 01.2016
Server / Bartender
Moonraker Restaurant
01.2014 - 01.2015
Consultant
Mary Kay
01.2013 - 01.2014
Server
Pizza Hut
01.2011 - 01.2013
Server
Zarzuela’s
01.2010 - 01.2012
Housekeeping / Landscaping
National House Inn
01.2007 - 01.2012
Education
Bachelor’s Degree -
University of Olivet (Formerly Olivet College)
Olivet, MI05-2016
Skills
- Elite Rapport Building & Client Retention
- Bartending & Advanced Mixology
- Contract Creation & Legal Documentation
- Cash Handling & POS Systems
- Alcohol Compliance & Responsible Service
- Fraud Prevention & Anti-Money Handling Practices
- Health Code & Bloodborne Pathogen Compliance
- High-Volume / High-Pressure Environments
- Event & Bar Operations Coordination
Certification
- TIPS Michigan On-Premise Alcohol Server Training | Certificate #: MI-ON-00003882638 | Valid July 6, 2025 – July 5, 2028
- Certified Gaming License
- 2017 – 2019
- 2019 – 2021
- 2021 – 2023
- 2023 – 2025
- 2025 – 2029 (Expires 2029)
- Secret Shopper Performance – Multiple evaluations at Firekeepers Casino & Hotel with 95%+ scores
- Bi-Annual Certifications in Fraud Prevention, Money Handling, Sex Trafficking Awareness, Health Codes, and Bloodborne Pathogens
Timeline
On-Call Bartender
Root 12 Bar & Grill
11.2025 - Current
Construction Consultant
White Pine Renovation, LLC
07.2025 - 02.2026
Bartender
Firekeepers Casino & Hotel
01.2017 - 08.2025
Server / Bartender
Griffin Grill & Pub
01.2016 - 01.2018
Bartender
Don Pablo’s
01.2015 - 01.2016
Server / Bartender
Moonraker Restaurant
01.2014 - 01.2015
Consultant
Mary Kay
01.2013 - 01.2014
Assistant / Assistant Photographer
Dave Melges Fine Art Photographer
01.2012 - 01.2017
Server
Pizza Hut
01.2011 - 01.2013
Server
Zarzuela’s
01.2010 - 01.2012
Housekeeping / Landscaping
National House Inn
01.2007 - 01.2012
Bachelor’s Degree -
University of Olivet (Formerly Olivet College)