Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MYRANDA REYNA

Muskegon,MI

Summary

Charismatic and results-driven hospitality and construction professional with over 10 years of experience in high-volume casino and restaurant environments. Recognized for elite rapport-building skills that have resulted in being headhunted by recruiters on countless occasions. Known for building loyal clientele, delivering elevated guest experiences, and maintaining strict compliance with regulatory and safety standards. Brings strong contract development skills, client communication expertise, and operational excellence to every role.

Overview

19
19
years of professional experience
1
1
Certification

Work History

On-Call Bartender

Root 12 Bar & Grill
11.2025 - Current
  • Provide flexible, on-demand bar service in a fast-paced environment.
  • Deliver elevated guest experiences while building repeat clientele.
  • Maintain a clean, organized bar meeting all alcohol and safety standards.

Construction Consultant

White Pine Renovation, LLC
07.2025 - 02.2026
  • Consult with homeowners on renovation planning and strategic home improvement solutions.
  • Develop extensive, legally binding contracts and project documentation.
  • Coordinate communication between clients and project teams to ensure satisfaction and timeline adherence.
  • Provide service recommendations and assist with overall job coordination.

Bartender

Firekeepers Casino & Hotel
01.2017 - 08.2025
  • Delivered exceptional service in a high-volume casino bar environment.
  • Built and maintained a loyal guest following across multiple venues.
  • Maintained strict compliance with alcohol laws, fraud prevention, and safety protocols.
  • Consistently achieved 95%+ secret shopper scores.

Server / Bartender

Griffin Grill & Pub
01.2016 - 01.2018

Assistant / Assistant Photographer

Dave Melges Fine Art Photographer
01.2012 - 01.2017

Bartender

Don Pablo’s
01.2015 - 01.2016

Server / Bartender

Moonraker Restaurant
01.2014 - 01.2015

Consultant

Mary Kay
01.2013 - 01.2014

Server

Pizza Hut
01.2011 - 01.2013

Server

Zarzuela’s
01.2010 - 01.2012

Housekeeping / Landscaping

National House Inn
01.2007 - 01.2012

Education

Bachelor’s Degree -

University of Olivet (Formerly Olivet College)
Olivet, MI
05-2016

Skills

  • Elite Rapport Building & Client Retention
  • Bartending & Advanced Mixology
  • Contract Creation & Legal Documentation
  • Cash Handling & POS Systems
  • Alcohol Compliance & Responsible Service
  • Fraud Prevention & Anti-Money Handling Practices
  • Health Code & Bloodborne Pathogen Compliance
  • High-Volume / High-Pressure Environments
  • Event & Bar Operations Coordination

Certification

  • TIPS Michigan On-Premise Alcohol Server Training | Certificate #: MI-ON-00003882638 | Valid July 6, 2025 – July 5, 2028
  • Certified Gaming License
  • 2017 – 2019
  • 2019 – 2021
  • 2021 – 2023
  • 2023 – 2025
  • 2025 – 2029 (Expires 2029)
  • Secret Shopper Performance – Multiple evaluations at Firekeepers Casino & Hotel with 95%+ scores
  • Bi-Annual Certifications in Fraud Prevention, Money Handling, Sex Trafficking Awareness, Health Codes, and Bloodborne Pathogens

Timeline

On-Call Bartender

Root 12 Bar & Grill
11.2025 - Current

Construction Consultant

White Pine Renovation, LLC
07.2025 - 02.2026

Bartender

Firekeepers Casino & Hotel
01.2017 - 08.2025

Server / Bartender

Griffin Grill & Pub
01.2016 - 01.2018

Bartender

Don Pablo’s
01.2015 - 01.2016

Server / Bartender

Moonraker Restaurant
01.2014 - 01.2015

Consultant

Mary Kay
01.2013 - 01.2014

Assistant / Assistant Photographer

Dave Melges Fine Art Photographer
01.2012 - 01.2017

Server

Pizza Hut
01.2011 - 01.2013

Server

Zarzuela’s
01.2010 - 01.2012

Housekeeping / Landscaping

National House Inn
01.2007 - 01.2012

Bachelor’s Degree -

University of Olivet (Formerly Olivet College)