Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated criminal justice professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Brittany Stone
Oakland,CA
Summary
Overview
10
years of professional experience
1
Certificate
Work History
PoshmarkOakland , CA
Poshmark Seller
07.2018 - Current
Job overview
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Responded to customer issues and resolved complaints by leveraging expert customer solutions knowledge.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Managed financial tracking, inventory coordination and social media marketing.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
VariousOakland, CA
Elderly Caregiver
10.2015 - 07.2021
Job overview
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Education
Southern New Hampshire UniversityManchester, NH
Bachelor of Science from Criminology/ Crime Analyst
12.2024
University Overview
Skills
- MS Office
- Data Entry
- Flexible and Adaptable
- Self-Motivated
- Decision-Making
- Active Listening
- Excellent Communication
- Dependable and Responsible
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Attention to Detail
- Organization and Time Management
Accomplishments
Accomplishments
National Society of Leadership and Success - 2022
Honor Roll -October 2021 - Current
Dean's List - Winter 2021-2022
3.6 GPA
Affiliations
Affiliations
National Society of Leadership and Success
Southern New Hampshire University
Certification
Criminal Justice Certificate
Languages
Spanish
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Timeline
Poshmark Seller
Poshmark
07.2018 - Current
Elderly Caregiver
Various
10.2015 - 07.2021
Southern New Hampshire University
Bachelor of Science from Criminology/ Crime Analyst
Criminal Justice Certificate
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