Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Sullivan

Findlay,OH

Summary

I focus on quality assurance and customer satisfaction. Working for a factory has taught me to work in a fast pace environment and under pressure. I also learned to work together as a team to accomplish the task at hand.

Overview

8
8
years of professional experience

Work History

Finished Goods Associate

Hitachi Astemo
01.2018 - Current
  • Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
  • Interacted with customers to provide information on different features regarding apparel and sports equipment.
  • Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
  • Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Lead Porter

Findlay Volkswagen
07.2015 - 04.2016
  • Completed sweeping, mopping and window-cleaning.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Maintained knowledge of destination and answered customer questions within scope of understanding.
  • Maintained lobby in pristine condition and kept trash promptly emptied.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Drove vehicles of different make, style and price points both to and from desired destination.
  • Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Finished Goods Associate

Nissin Brake Ohio
08.2012 - 05.2015
  • Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
  • Interacted with customers to provide information on different features regarding apparel and sports equipment.
  • Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
  • Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.

Education

GED -

Findlay High School
Findlay, OH
05.2009

Skills

  • Merchandise Recommendations
  • Store Policies and Procedures
  • Meeting Sales Goals
  • Exceeding Customer Expectations
  • Safety and Cleanliness Standards
  • Adaptable and Flexible
  • Excellent Written and Verbal Communication
  • Cash Register Operations
  • Energy and Physical Stamina
  • Building Customer Relationships and Loyalty
  • Special Assignments
  • Computer Proficiency and Microsoft Office
  • Ability to Lift 40 Pounds
  • Strong Communication and Interpersonal Skills
  • Building Customer Loyalty
  • Sales and Promotions
  • Shipment Processing
  • Inventory Accuracy
  • Professional Communication Skills
  • Item Scanning
  • Positive Customer Engagement
  • Customer Assistance
  • Team Cooperation
  • Register Opening and Closing
  • Maintaining Clean Work Areas

Timeline

Finished Goods Associate

Hitachi Astemo
01.2018 - Current

Lead Porter

Findlay Volkswagen
07.2015 - 04.2016

Finished Goods Associate

Nissin Brake Ohio
08.2012 - 05.2015

GED -

Findlay High School

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Brittany Sullivan