Brittany Swennes
Saint David,AZ
Summary
Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with over 2 years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered a highly motivated employee and eager to further gain knowledge.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Maverick Veterinary Service
01.2023 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam, surgical equipment, and truck to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
Customer Service Representative
Coronado Veterinary Hospital
01.2023 - 01.2023
- Greet clients and patients, answering and fielding phone calls
- Schedule and confirm approximately 60 appointments a day along with post-calls and basic lab results
- Proficient with cornerstone software
- Present and explain fees and process payment
- Manage medical records, charts, reports, and correspondence.
Academic Support
College of Veterinary Medicine at University of Arizona
04.2022 - 12.2022
- Transport dogs and cats from Pinal County Animal Control to University of Arizona mobile surgery unit for spays and neuters
- Assist professors with class material preparation
- Assist academic unit with class scheduling, contacting clinics around the nation for the clinical year students, other academic support.
VA Work Study – VETS Center at University of Arizona
08.2021 - 12.2022
- Greet military connected members, answering and fielding phone calls
- Ensure a safe and clean work environment
- Create events for veterans and military connected personnel
- TROT Resource Fair – April 2, 2022
Customer Service Representative / Vet. Assistant
Dove Mountain Veterinary
10.2019 - 08.2021
- Greet clients and patients, answering and fielding phone calls
- Schedule and confirming appointments along with post calls and basic lab results
- Cornerstone software
- Present and explain fees and process payment
- Manage medical records, charts, reports and correspondence
- Answer general questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., housebreaking, heartworm prevention, flea and tick control).
Humane Society of the Pikes Peak Region
11.2018 - 06.2019
- Assist the general public and local law enforcement ensuring public safety
- Safely handle injured, sick, stray and aggressive animals
- Enforcing state statutes and town codes/ordinances pertaining to the care and control of animals.
CJ Chiropractic Assistant and Receptionist
05.2018 - 09.2018
- Accounts payable and receivable, billing and payment processing, weekly accounts reconciliation
- Schedule all patient appointments
- Answer all phone and email inquiries, ensured corresponding follow ups
- Maintain patient charts and filing ensuring all information is current and accurate.
U.S. Army Military Police
11.2015 - 03.2018
- Assist the general public with vin verifications, questions, concerns and complaints
- Conduct fingerprints, DNA samples and criminal photographs
- Efficient in Microsoft Office to include Word, Excel, and PowerPoint
- Assist off post law enforcement agencies, Military Police Investigators and the U.S
- Army Criminal Investigation Command with criminal investigations
- Maintain weapons and radio equipment to ensure the safety and effectiveness for patrol
- Conduct inspections of soldiers’ equipment
- Create training exercises and procedure updates
- Supervise, train and ensure the safety and welfare of a 3-person team
- Ensure the safety of all soldiers within the team and the platoon at all times
- Conduct daily personnel and equipment checks to maintain a 100% safety record
- Perform/Supervise vehicle maintenance and availability
- Inspect vehicles for safety and reliability.
Education
Bachelor of Science - Veterinary Science
University of Arizona
Tucson, AZ05.2024
Associates in Applied Science of Criminal Justice -
Purdue University Global
Fort Lauderdale, FL05.2018
High School Diploma -
High School Diploma
Ferndale, WA06.2013
General Studies -
Whatcom Community College
Bellingham, WA01.2013
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Computer Proficiency
- Conflict Resolution
- Payment Processing
- Client Relations
Certification
- Beef Quality Assurance, 04/14/22
- Preventive Controls Qualified Individual, 12/07/22
Hiking, family adventures, rodeo
I enjoy spending time with my husband and dog by hiking, lake activities, and attending rodeo events. We frequently visit our families in Colorado and Virginia.
Timeline
Veterinary Assistant
Maverick Veterinary Service
01.2023 - Current
Customer Service Representative
Coronado Veterinary Hospital
01.2023 - 01.2023
Academic Support
College of Veterinary Medicine at University of Arizona
04.2022 - 12.2022
VA Work Study – VETS Center at University of Arizona
08.2021 - 12.2022
Customer Service Representative / Vet. Assistant
Dove Mountain Veterinary
10.2019 - 08.2021
Humane Society of the Pikes Peak Region
11.2018 - 06.2019
CJ Chiropractic Assistant and Receptionist
05.2018 - 09.2018
U.S. Army Military Police
11.2015 - 03.2018
Bachelor of Science - Veterinary Science
University of Arizona
Associates in Applied Science of Criminal Justice -
Purdue University Global
High School Diploma -
High School Diploma
General Studies -
Whatcom Community College
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