Ashley Hawk
Manassas,VA
Summary
Dedicated and highly motivated professional consistently demonstrating commitment to excellence as a Voted Staff Liaison. Recognized for outstanding performance with Employee of the Month awards in August 2024 and February 2025. Proven track record of success, bringing strong work ethic, exceptional communication skills, and passion for delivering exceptional client and patient experience.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
Minnieville Animal Hospital
01.2024 - Current
- Managed anesthesia levels for optimal patient comfort.
- Dental X-ray, scaling, and polishing
- Assist with exams
- Managed operation and maintenance of lab equipment regularly.
- Performed venipuncture efficiently.
- Conducted diagnostic imaging evaluations using radiographic techniques and equipment.
- Sterilized surgical instruments.
- Assembled sterilized equipment for medical procedures.
Rehab Technician/Veterinary Assistant/Receptionist
Dulles South Veterinary Center
02.2023 - 11.2023
- Provided encouragement and motivation to patients throughout their rehab program, celebrating milestones achieved and fostering a positive mindset for continued progress.
- Collaborated with multidisciplinary team to perform rounds, meetings and in-services.
- Actively participated in quality improvement initiatives aimed at enhancing the overall patient experience within the rehabilitation setting.
- Assisted in training new staff members on facility protocols, treatment techniques, and documentation procedures to ensure consistency across the team.
Laboratory Generalist I
Antech Diagnostics
02.2021 - 07.2022
- Acquired comprehensive training across multiple laboratory disciplines.
- Maintained proficiency in handling diverse sample processing tasks.
- Prepare samples for send-out
- Responsible for the performance of tests such as Chemistry -Olympus, T4-Olympus, CBC-Advia, Progesterone, PT, PTT, Reticulocytes and UA
- Perform Serology special tests FIV and FELV
- Performed comprehensive manual analysis of urine samples.
- Operate and maintain laboratory instrumentation
- Troubleshoot laboratory instrumentation
- Follow SOP
- Enter and release results
- Read Urinalysis slides at a minimum rate of 60 per hour
- Perform and document QA procedures
- Handle biological fluids in a laboratory setting
- Use of laboratory information management software: Antrim
- Data Entry
- Blood smears
- Medical terminology
Dog Walker/Pet Sitter
Rover.com
03.2019 - 12.2021
- Dog walks
- Drop-in visits for pet care
- Light cleaning
- House sitting
Veterinary Assistant
Columbia Pike Animal Hospital & Emergency Center
01.2020 - 02.2021
- Laser therapy
- Cross trained in reception
- Cross trained in pharmacy
- Cross trained in lab
- Executed venipuncture with precision.
- Restraint
- Rooming appointments
- Discharge Patients
- Administered subcutaneous injections and fluids.
- Utilized radiographic techniques to capture diagnostic images.
- Ensured safety of patients during surgical and dental interventions.
- Abaxis and Idexx in house bloodwork
- Care for hospitalized patients
- Ear cleaning
- Communicating with clients, Doctors, and other staff
Veterinary Assistant
Town and Country Animal Hospital
07.2019 - 01.2020
- Cornerstone
- Performed venipunctures and ensured proper sample handling.
- Restraint
- Room appointments
- Discharge Patients
- Subcutaneous injections and fluids
- Xray
- Monitor surgery and dentals
- In-house labwork
- Anal gland expression
- Ear cleaning
- Coordinated interactions among clients, medical professionals, and team members.
Kennel Supervisor
Morganna Animal Clinic
10.2018 - 06.2019
- Oversee activities of kennel team.
- Managed stock levels and optimized inventory processes.
- Generate weekly sanitation schedules.
- Coordinated team meetings to align on goals and initiatives.
- Ensured dogs received appropriate feeding, watering, and exercise.
- Maintained cleanliness of cat litter pans through regular sanitation.
- Clean and sanitize standard runs and cages
- Set up runs and cages for use
- Properly restrain dogs and cats
- Baths and nail trims
- Clear play yards of waste and debris
- Welcomed clients with professionalism and warmth.
Lodging Caretaker
Deepwood Veterinary Clinic
09.2017 - 11.2018
- Ensured pets received required meals, fluids, and exercise.
- Conducted routine cleaning tasks to support a healthy environment for cats.
- Performed cleaning and sanitization of standard runs and suites.
- Set up runs and suites for use
- Properly restrain pets
- Baths and nail trims
- Dispose of waste
- Sanitize play yards and facility
- Operated multiline phone system efficiently.
- Welcomed clients upon arrival.
Education
Associate's degree - Veterinary Technology
Penn Foster
03.2025
Trade - Hotel and Lodging
Potomac Job Corp Center
Washington, DC11.2012
GED -
Powhatan High School
Powhatan, VA05.2010
Skills
- Sanitize equipment and facility
- Customer Service
- Administer medication by injection
- Log records of animal health and well being
- Receptionist
- Clerical
- Typing
- Problem Resolution
- Phone Etiquette
- Time management
- Inventory
- Training
- Outlook
- Customer Service Skills
- Computer Skills
- Management
- Scheduling
- Medical Terminology
- Schedule Management
- Kennel Experience
- Medical Imaging
- Laboratory Experience
- Multi-line Phone Systems
- Medical Receptionist
- Medical Records
- Laboratory experience
- Calibration
- Clinical laboratory experience
- Veterinary assistant
- Quality control
- Laboratory procedures
- Laboratory techniques
- Venipuncture
- Veterinary Technician Experience
- Patient Care
- Quality Assurance
- Analysis skills
- Microsoft Office
- Communication skills
- Animal Restraint
- Animal Care
- Pet Sitting
- Microsoft Excel
- Microsoft Word
- Veterinary experience
- Data entry
- Experience administering injections
- Vital Signs
- Animal Handling
- EMR Systems
- Customer service
- Supervising experience
- Cash handling
- Sales
- Leadership
- Workday
- Data collection
- Clerical experience
- Software troubleshooting
- Front desk
- SharePoint
- Adobe Acrobat
- QuickBooks
- Windows
- Databases
- Google Docs
- Document management
- Cornerstone
- Avimark
- Vetspire
- Impromed
- Filing
- Appointment scheduling
- Proofreading
- Office experience
- Organizational skills
- Administrative experience
- Microsoft Access
- Microsoft Powerpoint
- Medication administration
Groups
F.U.R.S (Friends United with the Richmond Shelter), 03/01/13, 02/01/15, Nonprofit animal rescue group.
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Work style: Reliability, Proficient, 01/01/22
- Customer focus & orientation, Proficient, 07/01/21
- Work style: Reliability, Proficient, 08/01/22
- Medical receptionist skills, Proficient, 12/01/22
- Customer focus & orientation, Proficient, 12/01/22
- Spreadsheets with Microsoft Excel, Proficient, 12/01/22
- Scheduling, Proficient, 01/01/24
- Attention to detail, Proficient, 11/01/22
- Office manager, Proficient, 12/01/23
- Administrative assistant/receptionist, Proficient, 12/01/22
- Working with MS Word documents, Proficient, 12/01/22
Timeline
Veterinary Assistant
Minnieville Animal Hospital
01.2024 - Current
Rehab Technician/Veterinary Assistant/Receptionist
Dulles South Veterinary Center
02.2023 - 11.2023
Laboratory Generalist I
Antech Diagnostics
02.2021 - 07.2022
Veterinary Assistant
Columbia Pike Animal Hospital & Emergency Center
01.2020 - 02.2021
Veterinary Assistant
Town and Country Animal Hospital
07.2019 - 01.2020
Dog Walker/Pet Sitter
Rover.com
03.2019 - 12.2021
Kennel Supervisor
Morganna Animal Clinic
10.2018 - 06.2019
Lodging Caretaker
Deepwood Veterinary Clinic
09.2017 - 11.2018
Associate's degree - Veterinary Technology
Penn Foster
Trade - Hotel and Lodging
Potomac Job Corp Center
GED -
Powhatan High School
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