Brittany Takes
Anamosa,IA
Summary
An expert in leadership with 10 years of related experience and advanced problem solving skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times.
Overview
16
16
years of professional experience
Work History
Correctional Food Service Coordinator
Anamosa State Penitentiary
Anamosa, IA
05.2014 - Current
- Manage the one million dollar inventory on food icon
- Continuously classified and filed records to keep the system efficient and all information organized
- Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks
- Scheduled and coordinated the work of food service staff, ensuring efficient operation.
- Created menus and ordered groceries and supplies to meet operational needs.
- Maintained accurate records of inventory, purchases, sales, waste, and other financial data.
- Trained new employees in all aspects of food preparation, customer service, and safety standards.
- Monitored compliance with health regulations regarding food handling practices.
- Adhered to sanitation guidelines as established by local health department regulations.
- Ensured that all equipment was properly maintained and serviced on a regular basis.
- Provided guidance to kitchen personnel on menu planning, portion control, presentation techniques, recipes, ingredients selection and storage methods.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Supervised kitchen workers engaged in preparing meals for large numbers of people at special events or functions.
- Coordinated meal delivery systems for clients requiring specialized diets.
- Maintained updated files on nutritional values for each item served.
- Performed administrative tasks such as payroll processing or scheduling shift rotations.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained professional demeanor during interactions with customers and co-workers.
- Set up, restocked and cleaned dining areas.
- Followed recipes and customer requests to prepare meals.
- Acquired new skills to support team and further accommodate customer needs.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Monitored inventory to keep adequate stock of food items and supplies.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
Dietary Aide
Anamosa Care Center
Anamosa, IA
05.2008 - 05.2014
- Monitored the quality and safety of the foodservice operations to identify and correct deficiencies
- Promoted strategies to improve the quality of life for diverse individuals with an optimized diet
- Advised patients and their families on the principles behind good nutrition and ways to modify diets for improved results
- Consulted with customers to understand their desires and suggest the best products to meet their needs
- Continuously classified and filed records to keep the system efficient and all information organized.
Education
High School Diploma -
Anamosa High School
Skills
- Proficient in Microsoft Word, Access, and Excel, Food Icon, Gmail
- Highly skilled leader with skills in delegating tasks, dedicated to always completing assignments, and creating positive customer experience
- Track food use Safe food handling procedures
- Customer service excellence Document services
- Monitor services Estimate food needs
- Customer Communication
- Conflict Resolution
- Multitasking
- Complex Problem-Solving
- Team Contribution
- Inventory Control
- Preparing Meals
- Flexible Schedule
- Task Prioritization
- Performance Assessments
- Strategic Planning
- Excellent Work Ethic
- Productivity And Efficiency
- Effective Communications
- Relationship Building
- Time Management
- Cleaning And Sanitation
- Servsafe
- Portion And Cost Control
- New Hire Training
- Basic Mathematics
- Workflow Coordination
- Listening
Timeline
Correctional Food Service Coordinator
Anamosa State Penitentiary
05.2014 - Current
Dietary Aide
Anamosa Care Center
05.2008 - 05.2014
High School Diploma -
Anamosa High School