Brittany Thomas
Pittsboro,NC
Summary
Compassionate peer support professional specializing in mental health recovery and group facilitation. Demonstrates cultural awareness and active listening while supporting clients through individualized plans and confidential case notes. Excels in managing challenging situations with a calm demeanor, ensuring positive client experiences through effective customer service and multitasking.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Certified Peer Support Specialist
Life Springs Restoration Center
Sanford, North Carolina
08.2024 - Current
- Led peer support groups using trauma-informed, person-centered methods.
- Provided one-on-one peer support services to individuals with mental health conditions in a clinical setting.
- Supported clients with recovery planning at Life Springs Restoration Center.
- Developed individualized plans for clients based on their needs, interests, strengths, and preferences.
- Encouraged client engagement through active listening and compassionate communication.
- Modeled recovery skills and healthy coping strategies during sessions.
- Monitored client safety by recognizing potential warning signs of relapse or crisis situations.
- Set and enforced professional boundaries with clients to ensure a safe therapeutic environment. and followed Life Springs Restoration Center policies.
- Connected clients with housing, treatment, and community resources.
- Advocated on behalf of clients when needed by communicating with external providers regarding insurance coverage or other administrative matters.
- Provided emotional support through listening actively and validating feelings expressed by clients during sessions.
Jail Ministry
Life Springs Dream Center
Sanford, North Carolina
03.2022 - 12.2023
- Provided compassionate support to inmates facing challenges and emotional distress, facilitating personal growth.
- Engaged in active listening to address concerns and encourage personal growth.
- Fostered open dialogue, establishing rapport and promoting trust among inmates.
- Led group discussions to encourage sharing and build community among inmates.
- Implemented life skills training sessions, empowering female inmates for successful reintegration into society.
- Developed curriculum focused on practical skills to enhance personal and professional development.
- Coordinated outreach events to connect inmates with community resources and support.
Education
Associate of Arts -
Randolph Community College
Asheboro, NC05-2025
Skills
- Crisis intervention
- Compassionate communication
- Conflict resolution
- Decision-making
- Critical thinking
- Planning
- Time management
- Team collaboration
- Microsoft Excel
- Cultural awareness
- Dependability
- Child supervision
- Routine scheduling
Certification
- CPR certified
- Infant CPR certified
- AED Certified
Timeline
Certified Peer Support Specialist
Life Springs Restoration Center
08.2024 - Current
Jail Ministry
Life Springs Dream Center
03.2022 - 12.2023
Associate of Arts -
Randolph Community College