- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Enjoy participating in [activity] for overall physical and mental well-being
- Enjoying the art of baking and pastry-making, experimenting with recipes
- DIY and Home Improvement
- Learning new cooking techniques and expanding my culinary skills
- Video Gaming
- Music
Brittany Thomas-Cutts
Norman,OK
Summary
Detail-oriented administrative technician with expertise in streamlining processes and managing schedules. Committed to enhancing office productivity and fostering strong team collaboration.
Overview
11
11
years of professional experience
Work History
Administrative Technician III
Oklahoma Department of Human Services
10.2015 - Current
- Streamlined administrative processes, enhancing office efficiency and productivity.
- Managed scheduling and correspondence for senior management, ensuring timely communications.
- Coordinated training sessions for new staff, promoting onboarding consistency and knowledge retention.
- Implemented filing systems to organize records, improving data retrieval accuracy and speed.
- Mentored junior staff in administrative procedures, fostering a collaborative work environment.
- Enhanced time management within the office environment by creating schedules prioritizing essential tasks.
- Served as a liaison between departments, promoting effective communication to resolve issues quickly.
- Maintained strict confidentiality regarding sensitive company information safeguarding critical documents from unauthorized access.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Provided excellent customer service through prompt response to inquiries, fostering strong client relationships.
Education
High School Diploma -
McKinley Senior High School
Canton, OHSkills
- Customer service
- File organization
- Telephone reception
- Office equipment operation
- Mail distribution
- Computer operations
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Microsoft office
Interests
Timeline
Administrative Technician III
Oklahoma Department of Human Services
10.2015 - Current
High School Diploma -
McKinley Senior High School