Resourceful Human Resources Assistant experienced with administrative procedures, office management, and providing technical support. Utilizes organizational and multitasking abilities to maintain seamless operations and meet deadlines. Strong understanding of administrative software and communication tools, ensuring accurate and timely task execution.
Overview
25
25
years of professional experience
Work History
Administrative Technician III
FirstEnergy – Payroll (Time and Labor Team)
01.2023 - Current
Responsible for accurate and timely administration of the company’s timekeeping processes
Aids and supports HR personnel, timekeepers and internal and external customers to ensure employees have correct absences plans and quotas.
Answer questions and concerns from employees when there are pay discrepancies.
Identifies time related issues and establishes a solution.
Process Overtime and Call Out Reports quarterly for union employees
Provide storm estimate costs to the budget department
Reserve Hotels for both Employee’s and Contractors during storm trouble.
Process Invoices and reconcile Visa’s
Maintained confidential information
Process background checks for onboarding employees.
Advanced Administrative Assistant
West Penn Power Company – Service Center
09.2018 - 09.2020
Processes time for line crew in CREWS and SAP
Responsible for Company purchasing card and reconciliation process.
Compiles Claims packets for the Claims Department.
Reconciles Invoices.
Schedules and coordinates department meetings, special events and catering.
Orders supplies for local office and outlying areas.
Responsible for weekly reports to management.
Responsible for transitioning hard copy files to electronic.
Executive Legal Assistant
FirstEnergy Corp.
08.2016 - 09.2018
Reviewed and formatted PUC responses.
Distributed new PUC complaints to the proper personnel to be processed in specified timeframe.
Arranged travel and submitted expenses
Transmitted PUC complaint responses to the PUC.
Assisted Legal Specialist with filing of pleadings. Ensured confidential information was not compromised.
Appellate Paralegal – AF Court of Appeals for the Armed Forces
Andrews Air Force Base, MD
08.2000 - 06.2013
Supported seven AF Appellate Court Judges, defense and government counsel in various positions
Docketed all Records of Trial for the Appellate Review process.
Received all motions ensuring all were processed to the judges meeting the rules of the court and served all decisions on the Appellate Defense and Government.
In charge of $420K budget for Central Witness Travel coordinated travel authorization for 200+ active duty and expert witnesses for court martials.
Provided legal support and advice on all military justice matters to all of the AF bases.
Investigated facts of alleged offenses, assisted with the interviews of witnesses
Created sentencing packages.
Handled a $15K budget to support office needs. Coordinated bids and purchase of furniture for 10 offices.
Education
Bachelor’s in business administration - Human Resource Management
Strayer University
12.2025
Associate in applied science - Paralegal Studies
Community College of the Air Force
01.2007
Skills
Report generation
Database administration
Data entry proficiency
Microsoft office expertise
Multitasking and time management
Fast learner
Problem-solving abilities
Critical thinking
Experience working with payroll
Payroll administration and timekeeping
Benefits and payroll coordination
Timekeeping systems
Timekeeping management
Timeline
Administrative Technician III
FirstEnergy – Payroll (Time and Labor Team)
01.2023 - Current
Senior Administrative Assistant
West Penn Power Company – HR Department
09.2020 - 01.2023
Advanced Administrative Assistant
West Penn Power Company – Service Center
09.2018 - 09.2020
Executive Legal Assistant
FirstEnergy Corp.
08.2016 - 09.2018
Appellate Paralegal – AF Court of Appeals for the Armed Forces
Andrews Air Force Base, MD
08.2000 - 06.2013
Associate in applied science - Paralegal Studies
Community College of the Air Force
Bachelor’s in business administration - Human Resource Management
Implementation Specialist/Chat Support Representative at ADP Time and Labor Management SolutionsImplementation Specialist/Chat Support Representative at ADP Time and Labor Management Solutions