Brittany Tittle
Summary
Dedicated phlebotomist with experience at Baylor Scott & White, known for exceptional professionalism and strong interpersonal skills. Proven ability to enhance patient experiences through compassionate care and effective communication. Skilled in specimen processing and maintaining accurate records, ensuring timely results and seamless collaboration with healthcare teams. Being relatable and building trust with patients to ensure there needs are taken care of. Effectively communicating with leadership and patients to get the job done swiftly and correctly.
Overview
2027
2027
years of professional experience
Work History
Phlebotomist
Baylor Scott & White
Dallas, TX
08.2021 - Current
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Processed specimens for laboratory analysis, adhering to strict protocols to maintain sample integrity.
- Maintained accurate patient records and documentation in electronic health systems, supporting seamless communication with healthcare teams.
- Assisted in training new staff on phlebotomy procedures and equipment usage to enhance team efficiency.
- Collaborated with medical professionals to coordinate patient appointments and streamline sample collection workflow.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Server
Salvos Seafood
Belle Chasse, LA
08.2019 - 2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Darden Restaurants-Red Lobster
North Richland Hills, TX
2011 - 2014
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new servers on menu items and service standards.
- Processed payments efficiently, ensuring accurate cash handling and transaction records.
- Recommended menu items based on guest preferences, boosting sales through effective upselling techniques.
- Managed multiple tables simultaneously while maintaining high-quality service during peak hours.
- Participated in team meetings to discuss service improvements and customer feedback strategies.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Science - Early Childhood Education
Tarrant County College
Fort Worth, TXHigh School Diploma -
Birdville High School
North Richland Hills, TX06.2010
Skills
Great professionalism and work ethics
I take pride in getting my work done the right way, in a timely manner
I’m great with people
Listening and understanding what people need and being proactive in finding resolutions
Timeline
Phlebotomist
Baylor Scott & White
08.2021 - Current
Server
Salvos Seafood
08.2019 - 2020
Server
Darden Restaurants-Red Lobster
2011 - 2014
Associate of Science - Early Childhood Education
Tarrant County College
High School Diploma -
Birdville High School