Demitra Charles
College Park
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomist
Northside Hospital
Atlanta
09.2022 - Current
- Collected blood samples using established protocols in clinical settings.
- Maintained accurate records of patient information and sample collection.
- Implemented infection control measures to ensure a sterile environment.
Phlebotomist
Wellstar Kennestone Hospital
Marietta
11.2021 - 09.2022
- Provided compassionate care, addressing patient concerns during procedures.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
Certified Phlebotomy Team Lead
Medstar Franklin Square Hospital
Rosedale
11.2020 - 02.2021
- Supervised phlebotomy team to ensure compliance with safety protocols.
- Trained new staff on blood collection procedures and patient interaction techniques.
- Coordinated scheduling for phlebotomy services across various departments.
- Developing policies and procedures for the safe handling of blood specimens in accordance with applicable laws and regulations.
Clinical Laboratory Supervisor
MBK Laboratory
Rosedale
02.2020 - 11.2020
- Coordinated training programs for new technicians on laboratory procedures.
- Oversaw quality control processes for accurate test results and analysis.
- Conducted regular performance evaluations for laboratory personnel to enhance skills.
- Implemented new testing methods and protocols to improve workflow efficiency.
- Served as a liaison between the lab department and other departments within the organization.
Research Team Leader
Johns Hopkins Hospital
Baltimore
11.2015 - 03.2020
- Led research initiatives to advance clinical practices at a leading health institution.
- Collaborated with multidisciplinary teams to enhance patient care strategies and methodologies.
- Developed training programs for junior researchers within the hospital's research framework.
- Analyzed data trends to inform decision-making in clinical research projects.
Laboratory Coordinator
Labcorp PSC
Baltimore
05.2011 - 11.2015
- Coordinated laboratory activities to ensure compliance with safety regulations and protocols.
- Managed inventory of supplies and equipment for efficient laboratory operations.
- Supervised training of new staff on laboratory procedures and best practices.
- Demonstrated testing procedures and equipment to new laboratory personnel.
- Provided technical support to other staff members regarding laboratory equipment operation and calibration processes.
Education
Bachelor of Science (B.S.) - Healthcare Administration and Management
Colorado State University- Global
Denver, COSkills
- Ethics and integrity
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Organizational Skills
- Excellent Communication
- Adaptability and Flexibility
- Professionalism
- Active Listening
- Decision-Making
- Staff Training
- Quality Control
- Sample Processing
- Laboratory Informatics
- Customer Service
- Computer Skills
- Scheduling and Coordinating
- Employee Coaching and Mentoring
- Work Planning and Prioritization
- Problem-solving abilities
- Reliability
- Time management abilities
Certification
- ASCP, #66779
- Certified in CPR/AED
References
Available upon request
Timeline
Phlebotomist
Northside Hospital
09.2022 - Current
Phlebotomist
Wellstar Kennestone Hospital
11.2021 - 09.2022
Certified Phlebotomy Team Lead
Medstar Franklin Square Hospital
11.2020 - 02.2021
Clinical Laboratory Supervisor
MBK Laboratory
02.2020 - 11.2020
Research Team Leader
Johns Hopkins Hospital
11.2015 - 03.2020
Laboratory Coordinator
Labcorp PSC
05.2011 - 11.2015
Bachelor of Science (B.S.) - Healthcare Administration and Management
Colorado State University- Global