Vianca Mariela Rivera
San Diego,CA
Overview
9
9
years of professional experience
Work History
Children's Mental Health Case Manager
SBCS
Chula Vista
07.2023 - Current
- Facilitated rehabilitation groups amongst clients in a clinical and academic setting.
- Acquired a full caseload of 45+ families and supported both client and family throughout the duration of treatment care with the program.
- Specialized in resource management and completed program referrals for transfer of care or coordination of care.
- In addition, clients receive individual psychosocial rehabilitation to work upon therapy goals.
- Utilized San Diego County SmartCare/CCBH for insurance billing.
- Organized and presented in parent advisory groups, supported after mandated clinical hours in agency migrant centers, point of contact for families in treatment, collaborated with CVESD and Imperial Beach School District for in school services.
- Assessed client needs and developed individualized treatment plans.
- Coordinated services among healthcare providers and community resources.
- Documented case notes and maintained accurate records in compliance standards.
- Collaborated with other professionals to coordinate care for clients with complex needs.
- Participated in case reviews and team meetings to discuss best practices for providing quality care.
Sales Representative & Project Manager
Frameco
Miramar
03.2017 - 07.2023
- Tasks range from incoming project sign offs, deliveries/pickups, customer service satisfaction, material and project data login, and project launches.
- In addition, I would carry online orders through and create invoices through a variety of computer programs.
- Developed strong relationships with clients to understand their needs.
- Collaborated with team members to strategize sales approaches.
- Provided technical support for customers using the company's products or services.
Academic & Behavioral Coach
High Tech Elementary, Point Loma
Point Loma
10.2019 - 06.2023
- Behaviorally and academically supporting students who acquire an IEP or 504 on a 1:1 level which accommodates their learning and behavioral plan.
- In addition to on site support, I keep a solid line of communication between the child and their parents.
- Through this, I worked alongside the SPED team and case manager in order to keep team communications strong.
- Being bilingual, I also administered ELPAC exams and F&P tests to students all throughout the year.
- Developed personalized behavior intervention plans aligned with educational goals.
- Collaborated with teachers to create supportive classroom environments for all students.
- Monitored student progress and adjusted interventions as needed for effectiveness.
- Engaged parents in discussions about student behavior and support strategies.
Child Care Attendant - Lead
YMCA, Copley Price
El Cajon
09.2017 - 02.2019
- Being a P.M. Lead for the Child Care program consisted of making executive decisions when the supervisor was not present and being a lead attendant for this group of children ranging from ages 6 months - 12 years of age.
- This was also applicable for instances where I stepped in the preschool program to aid any behavioral needs.
- Supervised children during activities and ensured a safe environment.
- Organized recreational events and facilitated group games for diverse age groups.
- Provided a safe and nurturing environment for children.
Education
Bachelor of Arts - Psychology
UCSD - University of California, San Diego
La Jolla03.2023
University Studies -
Grossmont College
Grossmont07.2019
High School Diploma -
Bonita Vista High School
Chula Vista07.2017
Skills
- Trilingual
- Ethics Integrity
- Python
- Domestic Violence Certified Counselor
- Behavioral Crisis Certified
- Leadership
- Teamwork
- Adaptability
- Time Management
- Critical and Analytical Thinking
- Information Literacy
- Networking
- Technical Proficiency
- Collaborative Projects
- Emotional Intelligence
- Trauma Informed Care
- Motivational Interviewing Certified
- HIPAA compliant
References
References available upon request.
Timeline
Children's Mental Health Case Manager
SBCS
07.2023 - Current
Academic & Behavioral Coach
High Tech Elementary, Point Loma
10.2019 - 06.2023
Child Care Attendant - Lead
YMCA, Copley Price
09.2017 - 02.2019
Sales Representative & Project Manager
Frameco
03.2017 - 07.2023
Bachelor of Arts - Psychology
UCSD - University of California, San Diego
University Studies -
Grossmont College
High School Diploma -
Bonita Vista High School