Brittany Tra
Elk Grove,CA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Server/ Host/ Food Runner/Table Busser
Boiling Avenue
Sacramento, CA
10.2021 - 04.2026
- Managed multiple tables efficiently, prioritizing tasks to optimize service speed.
- Collaborated with kitchen staff to streamline order fulfillment and enhance food presentation.
- Monitored inventory levels, assisting in stock management and supply ordering processes.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/ Host/ Food Runner/Table Busser
Fire House Crawfish
8148 Delta Shores Cir S, Sacramento, CA 95832
03.2021 - 10.2021
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Implemented upselling techniques to enhance overall dining revenue.
- Managed multiple tables while prioritizing guest needs and requests efficiently.
Cashier/Boba Barista
T% Coffee + Tea
Sacramento, CA
01.2020 - 03.2021
- Prepared and customized beverages based on customer preferences and dietary restrictions.
- Maintained cleanliness and organization of workstation to ensure efficient service.
- Trained new staff on beverage preparation techniques and customer service standards.
Host/ Cashier/Boba Barista
Tasty Pot
Elk Grove, CA
01.2018 - 05.2019
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Monitored dining area to maintain cleanliness and organization standards.
Cashier/Ice Cream Roller/Dessert Maker
Ice Panda Creamery
Elk Grove, CA
08.2017 - 01.2018
- Trained to make an assortment of desserts, pastries and drinks
- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service, resolving inquiries and ensuring satisfaction.
- Thai Rolled Ice Cream, Egg Puffs, and Teas/ Milkshakes
Education
High School Diploma -
Cosumnes Oaks High School
Elk Grove, CA05-2017
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- Cash handling
- Memory retention
- Safe food handling
- Cleanliness standards
- Proficient in working a POS (Point of Sale), Microsoft Office 2013 (Word, Excel, PowerPoint)
Languages
Vietnamese
Professional Working
Timeline
Server/ Host/ Food Runner/Table Busser
Boiling Avenue
10.2021 - 04.2026
Server/ Host/ Food Runner/Table Busser
Fire House Crawfish
03.2021 - 10.2021
Cashier/Boba Barista
T% Coffee + Tea
01.2020 - 03.2021
Host/ Cashier/Boba Barista
Tasty Pot
01.2018 - 05.2019
Cashier/Ice Cream Roller/Dessert Maker
Ice Panda Creamery
08.2017 - 01.2018
High School Diploma -
Cosumnes Oaks High School