Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Villa

Buffalo,NY

Summary

Motivated and adaptable professional with experience leading teams, training staff, and coordinating operations in both technical and group environments. Strong communicator skilled at managing schedules, training others, and maintaining high standards. Eager to leverage leadership and organizational strengths in a Coordinator role.

Overview

6
6
years of professional experience

Work History

Assistant Boxing Coach / Group Instructor

Wny Mma And Fitness
03.2025 - Current
  • Coordinate and lead group boxing classes (10–20 people), developing training plans and adapting sessions based on participant needs.
  • Manage time and session flow, ensuring all drills and exercises are completed on schedule.
  • Foster a positive team environment and resolve conflicts as they arise.

Lab Technician & Trainer

ODL Orthodont Laboratory
07.2022 - Current
  • Serve as lead polisher and primary trainer for new team members, ensuring consistent quality and efficient workflow.
  • Communicate cross-departmentally to resolve production issues and uphold quality standards.
  • Maintain organized workstations and ensure compliance with safety and operational protocols.

Insurance Representative

Geico
07.2020 - 07.2022
  • Licensed in the state of New York for Property and Casualty Insurance
  • Provided policyholders with accurate information regarding rates, coverage, and claims
  • Managed detailed documentation and multitasked efficiently in a high-volume support environment

Collection Specialist

Firstsource Advantage
03.2019 - 12.2019
  • Handled inbound and outbound calls for account resolution
  • Negotiated payment plans and updated customer records accurately

Education

High School Diploma -

Buffalo Academy For Visual And Performing Arts
Buffalo, NY
06-2015

Skills

  • Team Leadership & Training
  • Scheduling & Workflow Coordination
  • Conflict Resolution & Problem-Solving
  • Adaptability

Timeline

Assistant Boxing Coach / Group Instructor

Wny Mma And Fitness
03.2025 - Current

Lab Technician & Trainer

ODL Orthodont Laboratory
07.2022 - Current

Insurance Representative

Geico
07.2020 - 07.2022

Collection Specialist

Firstsource Advantage
03.2019 - 12.2019

High School Diploma -

Buffalo Academy For Visual And Performing Arts

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