Brittany Vincent
Ridge,NY
Summary
Personable and hardworking with natural ability to connect with customers and create positive shopping experience. Understanding of retail operations and adept in using point-of-sale systems and managing inventory. Committed to contributing to store success through excellent customer service and efficient task completion.
Overview
2
2
years of professional experience
Work History
Retail Store Clerk
Long Island Pet Supplie
02.2024 - Current
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased featured products effectively.
- Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
- Resolved customer complaints by listening attentively, offering solutions, and escalating issues when necessary.
- Operated POS systems to accurately process customer purchases.
- Provided efficient check-out services
- Maintained accurate cash handling procedures to ensure smooth transactions and prevent discrepancies at the register.
- Handled returns and exchanges professionally, adhering to store guidelines while prioritizing customer satisfaction.
- Enhanced store cleanliness and organization, ensuring a pleasant shopping environment for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Medical and Non Medical Bathing
- Nail Trimming
- Assist Head Groomer
- Book and manage Grooming Schedule
Recovery Center Intern
Long Island Center for Recovery
09.2023 - 04.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Co-counseled Substance use group therapies
- Created group therapy activities under supervision
- Created treatment plans
- Conducted individual therapy sessions without supervision
- Conducted group therapy session without supervision
- Created client discharge plan and necessary documnets
Education
Bachelor of Arts - Clinical Psychology
Saint Joseph University
Patchogue, NY12-2023
Skills
- Visual merchandising
- Point of sale operation
- Customer relationship management
- Group therapy facilitation
- Team collaboration
- Time management
- Organizational skills
- Attention to detail
Timeline
Retail Store Clerk
Long Island Pet Supplie
02.2024 - Current
Recovery Center Intern
Long Island Center for Recovery
09.2023 - 04.2024
Bachelor of Arts - Clinical Psychology
Saint Joseph University
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