Accomplished in enhancing customer satisfaction and streamlining operations, I excel by implementing problem-solving strategies and improving workflow efficiency. My expertise in Salesforce and exceptional email etiquette, combined with a knack for mentoring and strategic planning, significantly contributed to operational excellence and sales growth. Experienced with complex customer service interactions, ensuring timely and accurate resolutions. Utilizes in-depth knowledge of company policies and procedures to handle escalated issues effectively. Track record of maintaining high customer satisfaction through excellent problem-solving and communication skills.