Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Willingtorelocate
Timeline
Generic

Brittany White

Valdosta,GA

Summary

Dynamic professional with a proven track record in underwriting principles and exceptional customer service, honed across roles from Licensed Insurance Broker at HealthPlanOne to Pharmacy Resolution Team Lead. Excelled in claims handling and crafting marketing strategies, significantly enhancing client satisfaction and operational efficiency. Skilled in Microsoft Excel and adept at fostering team collaboration, I bring a wealth of experience and a passion for driving results. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Licensed Insurance Broker

HealthPlanOne
Remote
10.2021 - Current
  • Learned customer needs and desires to suggest specific product options.
  • Generated detailed financial reports for management review.
  • Crafted and implemented marketing strategies to attract new clients and expand market presence.
  • Reviewed medical records to ensure accuracy of billing information and patient data.
  • Submitted claims to insurance companies.
  • Performed data entry into accounting software programs such as QuickBooks.
  • Coordinated with the billing department to ensure correct insurance information is applied to claims.
  • Rewrote and reinstated insurance policies, following underwriting and business rules.

Pharmacy Resolution Team Lead

Alorica
Corpus Christi, TX
10.2021 - 06.2022
  • Completed daily paperwork associated with filling prescriptions accurately.
  • Organized and maintained patient profiles in the computer system.
  • Analyzed prescription trends and utilized data to improve pharmacy services and patient care outcomes.
  • Utilized pharmacy management software to input patient data and process insurance claims.
  • Contributed to the development of pharmacy policies and procedures to enhance efficiency and service quality.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.

Supervisor

Burger King
Tallahassee, FL
01.2017 - 10.2020
  • Resolved conflicts between team members in an effective manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Monitored inventory levels and ordered supplies as needed.
  • Adhered to company policies and procedures while enforcing them among all employees.

Administrative Assistant

Golden Guardians
Tallahassee, FL
06.2018 - 02.2020
  • Facilitated communication between different departments within the organization.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Greeted visitors and provided general information about the company.
  • Attended and participated in continuing educational programs to optimize job performance.
  • Analyzed financial statements to identify discrepancies or areas of improvement.
  • Organized and maintained documents, files and records.

Education

Associate of Science - Health Administration

Bryant And Stratton College
Getzville, NY
08-2025

High School Diploma -

James S. Rickards High School
Tallahassee, FL
05.2019

Skills

  • Underwriting principles
  • Claims handling
  • Contract review and analysis
  • Customer service
  • Billing cycle management
  • Billing systems and software
  • Audit tracking
  • Microsoft Excel
  • Yearly reporting
  • Data extraction
  • Insurance billing procedures
  • Payment collection and processing
  • Accounting
  • Data confidentiality

Certification

  • ServSafe, 06/01/17 to 06/01/21, Food safety certification
  • First Aid and CPR, Present
  • Life and Health Insurance License, 08/01/22 to Present, Licensed to sell insurance in over 20 states
  • Driver's License, 12/01/18 to 12/01/24
  • Food Handler Certification, ServSafe

Additional Information

Microsoft Word, Excel, and PowerPoint

Willingtorelocate

  • Tallahassee, FL
  • Anywhere

Timeline

Licensed Insurance Broker

HealthPlanOne
10.2021 - Current

Pharmacy Resolution Team Lead

Alorica
10.2021 - 06.2022

Administrative Assistant

Golden Guardians
06.2018 - 02.2020

Supervisor

Burger King
01.2017 - 10.2020

Associate of Science - Health Administration

Bryant And Stratton College

High School Diploma -

James S. Rickards High School

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