Brittany Whitehurst
Bronx,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Care Manager
LIFEPlan CCO NY
Mount Kisco, NY
09.2023 - 06.2024
- Use strong advocacy and communication skills to ensure members are always at the center of determining their desired outcomes; promote self-advocacy and members' civil rights.
- Ensure caseload files and health electronic records are compliant, and all documentation and service standards are met, including the completion of activity notes and Life Plans
- Utilize technology skills and your ability to learn new software to focus on outreach and coordinating member services
- Utilize time management and prioritization skills to achieve multiple member outcomes
- Apply empathy, cultural sensitivity, sound judgment and strong attention to detail as you support members and families
Qualified Intellectual Disabilities Professional
Richmond Community Services
Yonkers, NY
04.2015 - 01.2023
- Collaborates with all members of the Person Centered Team to ensure dignity, opportunity and community for all people
- Empowers the people we support to make personal choices and realize dreams by developing plans to evaluate individual need; identifies necessary resources and applies appropriate supports to encourage the people we serve to live a lifestyle which is personally meaningful
- Coordinates and facilitates circle meetings for individuals
- Remains current with literature and research in the field of developmental disabilities with a focus on empirically based and data driven practices aligned with the Council on Quality and Leadership and OPWDD regulations
- Under the supervision of the Residence Manager, the Direct Support Professional (DSP) is responsible for the provision of direct services for all individuals in the residence
- The DSP will provide a normalized, therapeutic, and safe environment in the least restrictive atmosphere possible
- The DSP promotes positive self-esteem of residents in a home atmosphere through consistently positive interactions, support, encouragement, and unconditional respect of individual resident rights
- Assist with the daily routine of the house which may include meal preparation, lifting, transferring, medication administration, assistance with Activities of Daily Living, transportation to medical appointments, and behavioral interventions.
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New York City Contact Tracing
New York, NY
04.2020 - 1 1
- Used a web-based client resource management platform to call all contacts of anyone diagnosed with COVID-19, determine exposure, assess symptoms, refer for testing according to established protocols, and provide them with instructions for isolation or quarantine
- Maintained ongoing communication with contacts to assess symptoms, ensure compliance with quarantine and determine social support needs and/or handle reporting of issues that arise
- Followed set scripts and adhere to policies and procedures provided by NYS.
Education
BA in Psychology -
SUNY College of Old Westbury
Westbury, NY05.2015
Skills
- Basic knowledge of Microsoft Word and PowerPoint
- Organization
- Customer Service
- Working with individuals with Special needs
- Team player
- Verbal and Nonverbal Communication
- Data Management
- In-Depth Knowledge of Autism
- Behavioral/Cognitive Skills Development
- Parent Communication
- Information Confidentiality
References
Available upon request
Timeline
Care Manager
LIFEPlan CCO NY
09.2023 - 06.2024
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New York City Contact Tracing
04.2020 - 1 1
Qualified Intellectual Disabilities Professional
Richmond Community Services
04.2015 - 01.2023
BA in Psychology -
SUNY College of Old Westbury
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