Brittany Winder
Wilmington,DE
Summary
Dynamic leader with a proven track record at Norman Broudy M.D. & Associates, LLC., where I enhanced department efficiency through strategic process streamlining and technology integration. Skilled in Project Management and Coaching, I fostered a culture of excellence and collaboration, significantly improving employee engagement and partnership relations.
Results-driven professional with knack for optimizing departmental functions and fostering collaborative environment. Leveraged extensive experience to implement effective strategies that boost team performance and operational efficiency. Known for adaptability and commitment to achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Intake Department Director
Norman Broudy M.D. & Associates, LLC.
09.2013 - Current
- Set scheduled, delegated assignments and monitored performance against goals.
- Developed, updated and implemented policies and procedures.
- Increased department efficiency by streamlining processes and implementing new technologies.
- Providing guidance, mentorship, and professional development opportunities.
- Managed relationships with providers, fostering trust and collaboration between departments and external partners.
- Maximized employee engagement by creating a positive work environment that encouraged growth, innovation, and open communication.
- Promoted a culture of excellence within the department by setting high standards for performance and consistently recognizing outstanding achievements.
- Implemented best practices in change management to effectively lead organizational transformations.
- Collaborated with executive leadership to develop long-term plans aligned with the organization''s overall mission and vision.
Education
Bachelor of Science - Management
University of Phoenix
Tempe, AZSkills
- Customer Relationship Management
- Schedule Management
- Project Management
- Database Management
- Problem-Solving
- Conflict de-escalation
- Customer Engagement
- Training and mentoring
- Coaching and Mentoring
- Training and Development
- Employee Management
- Workflow Coordination
Timeline
Intake Department Director
Norman Broudy M.D. & Associates, LLC.
09.2013 - Current
Bachelor of Science - Management
University of Phoenix
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