Driven professional with several years of experience facilitating referrals and obtaining authorizations. Devoted to continually enforced practice procedures, requirements and regulations.
Overview
12
12
years of professional experience
Work History
Eligibility Referral Specialist
Butler County JFS
Hamilton
05.2013 - 02.2025
Determine eligibility for food assistance and Medicaid
Answer customer service calls and questions
Collaborated with caseworkers to ensure comprehensive support for clients
Maintained detailed records of client interactions and referral outcomes
Educated clients about available resources
Assisted in training new staff on referral processes and documentation standards