Brittany Wood
Bristol,CT
Summary
Detail-oriented individual with exceptional communication and project management skills. I enjoy learning new skills and am always up for a challenge. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I am seeking a position where I can develop and excel within the company while also giving my best the employer.
Overview
18
18
years of professional experience
1
1
Certification
Work History
ABA Therapist
Talcott Center for Child Development
03.2023 - Current
- Implemented individualized treatment plans developed by clinical supervisors to serve clients with diverse needs.
- Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally, and consistently.
- Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
- Performed behavioral therapy assessments and treatments in clinic without direct supervision.
- Monitored and documented client progress using data collection techniques.
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
Behavior Technician
A Piece of the Puzzle
09.2021 - 12.2021
- Provide ABA services to clients in a public school or home setting
- Implements training, therapy, behavior programs and data collection required by the clients’ plan
- Assists with ensuring that the client is offered choices, and creative activities within a positive innovative environment
- Performs all duties in compliance with program directives, licensing standards, and policies and procedures
- Completes all assigned training as required within appropriate time frame.
- Worked as part of collaborative team to address changing needs of children and families.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Used Central Reach to document client information, progress notes, and treatment plans.
Elementary Paraprofessional
Kelly Education Services
01.2020 - 06.2021
- Provide direct support to students in a public-school setting
- Implements training, therapy, behavior programs and data collection required by the students’ plans
- Assists with ensuring that the student is offered choices, and creative activities within a positive innovative environment
- Performs all duties in compliance with school directives, licensing standards, and policies and procedures
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Direct Support Professional
Bristol Adult Resource Center
01.2018 - 10.2018
- Provide direct support to individuals with developmental disabilities to enable them to live valuable lives within their community
- Implements training, therapy, behavior programs and data collection required by the individuals’ plans
- Assists with ensuring that the program offers choice, and creative activities within a positive innovative environment
- Performs all duties in compliance with agency directives, licensing standards, and policies and procedures
- Completes all assigned training as required within appropriate time frame.
- Maintained clean, safe, and well-organized client environment.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Direct Support Professional
The Arc of Quinebaug Valley
11.2016 - 12.2017
- Provide direct support to individuals with developmental disabilities to enable them to live valuable lives within their community
- Implements training, therapy and behavior programs and data collection required by the individuals’ plans
- Assists with ensuring that the program offers choice, and creative activities within a positive innovative environment
- Performs all duties in compliance with agency directives, licensing standards, and policies and procedures
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Senior Customer Services Associate
People’s United Bank
06.2012 - 11.2016
- Recommending products based on customer’s needs, as well as cross-selling banking products and services
- Understand and perform position with operational knowledge and strength
- Key and combination holder to branch
- Taking consumer loan applications as well as personal line of credit applications and credit card applications
- Opening retail and business accounts
- Attending and actively participating in branch and regional meetings
- Checking imaged documents (new accounts, account and customer maintenance, etc) for accuracy prior to imaging
- Servicing customers and resolving issues in an appropriate timeframe, both in the branch and over the telephone
- Perform wire transfers
- Create branch contests to maintain morale and engage employees.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Escalated issues to proper supervisors when standard processes were not effective.
- Developed and maintained strong relationships with customers to foster repeat business.
- Trained new personnel regarding company operations, policies and services.
Front End Customer Service Clerk
Big Y Foods Inc
10.2006 - 01.2013
- Supervised front end cashiers
- Serviced customers and resolved any issues or concerns in a timely manner, both in store and over the phone
- Completed and filed all paperwork accordingly
- Spot checked and balanced register drawers
- Completed all training in an appropriate time frame.
- Issued receipts and processed refunds, credits, or exchanges.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Trained staff on operating procedures and company services.
Assistant/Floater Teacher
Imagination Station LLC
09.2011 - 06.2012
- Assisted the Head teacher in the classroom with activities/paperwork
- Helping children with daily tasks such as reading/writing/activities/dressing/potty training
- Documented the children’s growth/development/daily routines for parents.
- Exercised great adaptability in transitioning between assigned classrooms.
- Built and maintained environment that stimulated learning and supported student achievement.
- Facilitated extra-curricular activities and assemblies in collaboration with other supervisory and supporting staff.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Education
Human Services- Concentration in Children & Families -
Southern New Hampshire University
06.2026
Early Childhood Education/Human Services -
Quinebaug Valley Community College
05.2016
High School Diploma -
Ellis Technical High School
01.2008
Skills
- Applied Behavior Analysis
- Social Skills Development
- Crisis Management
- Data Collection
- Critical Thinking
- Active Listening
- Rapport Building
- Reliability
- Problem-Solving
- Teamwork and Collaboration
- Organizational Skills
- Time Management
Professionalskillsandexperiences
- Behavior Technician, 09/2021, 12/2021, A Piece of the Puzzle, Newington, CT
- Elementary Paraprofessional, 01/2020, 06/2021, Kelly Education Services, Farmington, CT
- Direct Support Professional, 01/2018, 10/2018, Bristol Adult Resource Center, Bristol, CT
- Direct Support Professional, 11/2016, 12/2017, The Arc of Quinebaug Valley, Dayville, CT
- Senior Customer Services Associate, 06/2012, 11/2016, People’s United Bank, Dayville, CT
- Front End Customer Service Clerk, 10/2006, 01/2013, Big Y Foods Inc, Danielson, CT
- Assistant/Floater Teacher, 09/2011, 06/2012, Imagination Station LLC, Woodstock, CT
Certification
- Heartsaver First Aid, CPR & AED Certification, 07/2018
- PMT Training, 03/2018
- TESOL Certification
Competenciesandskills
- Customer Experience
- Accountability
- Computer Knowledge
- Banking Products & Services
- Problem Solving/Decision Making
- Typing Efficiency
- Building Relationships
- Communication
- Microsoft Office
- Project & Task Management
- Teamwork
- Career Motivation
Timeline
ABA Therapist
Talcott Center for Child Development
03.2023 - Current
Behavior Technician
A Piece of the Puzzle
09.2021 - 12.2021
Elementary Paraprofessional
Kelly Education Services
01.2020 - 06.2021
Direct Support Professional
Bristol Adult Resource Center
01.2018 - 10.2018
Direct Support Professional
The Arc of Quinebaug Valley
11.2016 - 12.2017
Senior Customer Services Associate
People’s United Bank
06.2012 - 11.2016
Assistant/Floater Teacher
Imagination Station LLC
09.2011 - 06.2012
Front End Customer Service Clerk
Big Y Foods Inc
10.2006 - 01.2013
Human Services- Concentration in Children & Families -
Southern New Hampshire University
Early Childhood Education/Human Services -
Quinebaug Valley Community College
High School Diploma -
Ellis Technical High School
- Heartsaver First Aid, CPR & AED Certification, 07/2018
- PMT Training, 03/2018
- TESOL Certification
Similar Profiles
Rachel Colston DuncanRachel Colston Duncan
Director of Speech and Language Services at Center for Children With Special NeedsDirector of Speech and Language Services at Center for Children With Special Needs
Sherie Mixon-ToneySherie Mixon-Toney
Early Childhood Educator at Haines City Child Development Center & Helpful Hands Child CareEarly Childhood Educator at Haines City Child Development Center & Helpful Hands Child Care
Tadys PimentelTadys Pimentel
Lead Administrative Assistant at Child and Youth Service/ Child Development Center: NAF03Lead Administrative Assistant at Child and Youth Service/ Child Development Center: NAF03