Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Brittany Yeamans

Brittany Yeamans

Aubrey

Summary

Dynamic Vice President with extensive experience at JPMorgan Chase Bank, excelling in compliance risk management and stakeholder collaboration. Proven track record in enhancing control frameworks and driving business transformation initiatives. Adept at project leadership and operational risk reporting, delivering strategic solutions that align with regulatory requirements and foster long-term client relationships.

Overview

21
21
years of professional experience

Work History

Vice President, Global Payments Sales and Marketing Control Manager

JPMorgan Chase Bank N.A.
Plano
01.2021 - Current
  • Identified control gaps with stakeholders to mitigate compliance risks and align with regulatory requirements.
  • Owned risk assessments and enhanced controls to minimize financial loss and reputational risk.
  • Conducted control testing while ensuring effective implementation of controls, reporting on key risk indicators.
  • Collaborated with Compliance to ensure adherence to policies, managing control failures and remediation.
  • Partnered with cross-functional teams to align compliance programs with business needs within risk management framework.

Vice President, Internal Communications Manager & Product Strategy

JPMorgan Chase Bank N.A.
Plano
01.2017 - 01.2021
  • Streamlined internal communication processes to support product launches and compliance updates across global teams.
  • Collaborated with risk, compliance, legal, and operations to align communications with business objectives.
  • Developed Standard Operating Procedures (SOPs) and templates to enhance efficiency and consistency in communications.
  • Delivered strategic communication initiatives focusing on compliance and control frameworks within Payments organization.
  • Project-managed change initiatives to ensure timely implementation of new controls across business units.
  • Maintained key artifacts, including SOPs and templates, to support effective risk mitigation measures.

Assistant Vice President/Business Development Executive

Chase Merchant Services, JPMorgan Chase Bank N.A.
Dallas
01.2016 - 01.2017
  • Acquired and retained key merchant services accounts, driving business growth and fostering long-term relationships.
  • Strengthened risk management processes, ensuring compliance with KYC requirements and industry regulations.
  • Served as principal point of contact for internal partners and clients within Merchant Services.
  • Established strong internal partnerships with JPMorganChase coverage teams through ongoing collaboration.
  • Applied strategic, consultative selling to understand client needs and optimize payment strategies.
  • Developed tailored product solution recommendations to meet diverse client requirements.

Assistant Vice President, Personal Banker & Assistant Branch Manager

JPMorgan Chase Bank N.A.
Frisco
01.2011 - 01.2016
  • Coached branch employees to improve risk awareness and adherence to control frameworks.
  • Achieved growth in balances through proactive sales and marketing strategies.
  • Acquired and managed client relationships, fostering long-term loyalty.
  • Updated operating procedures for compliance with KYC requirements.
  • Ensured operational compliance, resulting in three consecutive years of satisfactory audits.
  • Led risk management initiatives in alignment with regulatory policies and standards.

Assistant Branch Manager IV

BB&T
Plano
01.2008 - 01.2011
  • Secured adherence to branch operations and controls, contributing to sustained audit success throughout three-year span.

Sales & Service Associate

JPMorgan Chase Bank N.A.
Frisco
01.2005 - 01.2008
  • Strengthened branch operations and compliance activities, fostering best-in-class client experience and ensuring high operational standards.

Education

Associate of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
08-2026

Skills

  • Compliance risk management
  • Regulatory compliance adherence
  • Risk framework implementation
  • Control design testing
  • Regulatory inquiries investigations
  • Change management strategies
  • Stakeholder collaboration
  • Issue remediation
  • Project leadership
  • Operational risk reporting
  • Documentation processes
  • Business transformation initiatives
  • Relationship enhancement
  • Goal-oriented revenue strategies
  • Client focus strategies
  • Salesforce proficiency
  • Microsoft Office suite expertise
  • CORE system knowledge
  • SharePoint utilization skills
  • Targeted email campaigns
  • Workfront project management tool use
  • Risk management software expertise

Accomplishments

  • Recognized by the CEO of JPMorgan Chase Merchant Services for delivering critical communications to global teams during the COVID-19 crisis.
  • Received 18 Merchant Services Peer Recognition Awards in 2018 (Top 5 in the company).
  • Served as Treasurer on the leadership board of 'Women on the Move,' driving employee engagement and networking within the business.

Timeline

Vice President, Global Payments Sales and Marketing Control Manager

JPMorgan Chase Bank N.A.
01.2021 - Current

Vice President, Internal Communications Manager & Product Strategy

JPMorgan Chase Bank N.A.
01.2017 - 01.2021

Assistant Vice President/Business Development Executive

Chase Merchant Services, JPMorgan Chase Bank N.A.
01.2016 - 01.2017

Assistant Vice President, Personal Banker & Assistant Branch Manager

JPMorgan Chase Bank N.A.
01.2011 - 01.2016

Assistant Branch Manager IV

BB&T
01.2008 - 01.2011

Sales & Service Associate

JPMorgan Chase Bank N.A.
01.2005 - 01.2008

Associate of Science - Business Administration

Southern New Hampshire University

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