Experienced deli clerk with a strong focus on team collaboration and customer engagement. Skilled in critical thinking and complaint resolution, consistently delivering exceptional service that enhances customer loyalty and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix
Homosassa, Florida
06.2010 - Current
Collaborated with team members to enhance service delivery and meet customer needs.
Followed company policies for handling customer complaints and feedback.
Identified and addressed customer needs promptly to ensure satisfaction and foster loyalty.
Engaged customers in conversation using effective interpersonal skills to build rapport and improve service experience.
Ensured compliance with company policies, procedures, and regulations.
Server
Neon Leon's
Homosassa, Florida
01.2012 - 02.2014
Greeted customers, answered questions, and recommended specials, driving increased sales.
Delivered exceptional customer service in fast-paced dining environment, enhancing customer satisfaction.
Resolved customer inquiries and issues promptly and courteously, contributing to positive dining experiences.
Followed health safety guidelines when preparing and serving food products.