Brittany Amanda Broome
Tatum
Summary
Knowledgeable in communication and records keeping with solid background in creating and executing effective communication strategies. Developed skills and streamlined communication processes. Demonstrated ability to handle high stress situations daily.
Overview
6
6
years of professional experience
Work History
Communication Officer
Smith County Juvenile Services
10.2022 - Current
- Receives and documents incoming phone calls to the Smith County Juvenile Attention Center Master Control Unit from the public and law enforcement.
- Receives and documents radio communication from Detention and Probation Officers.
- Monitors video cameras of the facility grounds, both inside and out.
- Operates security system to engage and disengage electronic doors in the detention facility.
- I currently train all incoming communications employees.
Firearms Expert
Superior Firearms
04.2022 - 07.2022
- Auditing federal firearms paperwork
- Putting out new inventory
- Selling firearms and accessories
- Keeping the store clean and tidy
- Following all ATF rules and regulations for firearms
- Making sure all laws and regulations are being followed
Firearms Expert
Jack of Pawns
09.2021 - 04.2022
- I handled all incoming and outgoing firearm sales
- It was my responsibility to help customers in choosing the right firearm for them
- I was responsible for making sure all federal firearm paperwork is filled out accurately and correctly
- Along with handling firearms transactions, I also took care of incoming pawns on firearms.
- Keeping a relationship with our suppliers in order to get merchandise for the store is also one of my responsibilities
Cashier
Liberty Firearms
05.2021 - 09.2021
- Making sure all customers had the necessary equipment for range access
- Checking out any and all purchases in the store
- Helping new shooters with firearm selection
- Teaching new customers all about the range rules
- Checking 4473's to make sure all information is correct and up to date for purchasing a firearm
- Start and open store cafe
- Barista
Records Keeper
J&L Cash Depot
06.2019 - 12.2020
- Performed data entry for shipments and orders, and gun transactions
- Stay up to date on ATF rules and regulations
- Be meticulous and self auditing about everything
- Performing background checks via FBI
- Help with marketing our products to keep people coming in
- Bookkeeping every night
- Making sure our files are organized and we are able to efficiently find everything
- Assisted customers with a warm and professional attitude
- Answered general questions about firearms and pawns
- Resolved customer complaints
- Responsible for tracking and maintaining inventory.
- Responsible for cashier duties
- It was my job to handle all shipping of firearms to be repaired or returned
- Photographing new and unique inventory to post online for sale
Education
Associates of Arts - Psychology
Tyler Junior College
Bachelor of Science - Anthropology
University of Houston- Clear Lake
Houston, TX05-2026
Skills
- Internal communications
- Crisis management
- Confidentiality understanding
- Police department procedures
- Safety protocols
- Information documentation
- Adaptability and flexibility
- Emergency protocols
- Communications training officer (CTO)
- Interpersonal skills
- Analytical skills
- Attention to detail
Timeline
Communication Officer
Smith County Juvenile Services
10.2022 - Current
Firearms Expert
Superior Firearms
04.2022 - 07.2022
Firearms Expert
Jack of Pawns
09.2021 - 04.2022
Cashier
Liberty Firearms
05.2021 - 09.2021
Records Keeper
J&L Cash Depot
06.2019 - 12.2020
Associates of Arts - Psychology
Tyler Junior College
Bachelor of Science - Anthropology
University of Houston- Clear Lake