Brittany Burns
Boothbay,ME
Summary
Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills and capability to work independently or as part of a team to meet standards.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and development
Strong problem-solving abilities and a proven track record of fostering strong relationships with clients. Focused on achieving positive results.
Some experience with book keeping, filing papers, ordering products/supplies.
Overview
4
4
years of professional experience
Work History
Housekeeper
Cottage Connection of Maine
Boothbay , ME
07.2022 - Current
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Returned rooms to occupant-ready status to satisfy future guests.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Emptied trash receptacles throughout the property.
- Disinfected telephones, light switches and other frequently touched objects.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Ensured that all health standards were met during cleaning operations.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Scrubbed kitchen appliances, countertops and fixtures.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Pizza Maker, Sandwiches, Store Cashier
Southport General Store
Southport, Maine
10.2022 - 01.2025
- Assisted customers over the phone regarding store operations, product information and order placement.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed other duties as assigned by management.
- Made sandwiches, pizza, coffee.
- Maintained work area and kept cash drawer organized.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Answered customer questions and provided store information.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Caregiver (cna)
Stanley cooper
Boothbay , ME
01.2021 - 11.2024
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Accompanied clients to social events such as movies or plays.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Organized oral medications for clients following dosage and schedule requirements.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to family.
- Provided emotional support to clients during difficult times.
- Maintained clean and well-organized environment for client happiness and safety.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted clients with maintaining good personal hygiene.
- Laundered clothing and bedding to prevent infection.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Education
Certified Nursing Assistant - CNA
Midco School of Technology
Rockland, ME01-2015
High School Diploma -
Lincoln Academy
Newcastle, NE06-2011
Skills
- Safe cleaning with chemicals
- Ergonomics and safety training
- Deep cleaning
- Commercial and residential cleaning
- Room preparation
- Multitasking and organization
- Customer service
- POS system operation
- Cash handling accuracy
- Database entry
- Handling payments
- Confidentiality
- Mail sorting
- File and database management
- Scanning and copying
- Mail processing
- Record preparation
- Telephone etiquette
- Document management
- File maintenance
- Problem-solving
- Active listening
- HIPAA compliance
- Critical thinking
- Attention to detail
- Emergency response
- Compassion and empathy
- End-of-life care
- Health monitoring
- Clinical documentation
- Flexibility and adaptability
- Patient advocacy
References
References available upon request.
Timeline
Pizza Maker, Sandwiches, Store Cashier
Southport General Store
10.2022 - 01.2025
Housekeeper
Cottage Connection of Maine
07.2022 - Current
Caregiver (cna)
Stanley cooper
01.2021 - 11.2024
Certified Nursing Assistant - CNA
Midco School of Technology
High School Diploma -
Lincoln Academy