Brittany Anne Gill
Monroe,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Pressly Playcation Station
06.2021 - 05.2023
- Provide care for the pets that were boarding
- Maintained the facility
- Provide care for rescue’s that were staying at the facility
- Provided exceptional customer service
- Operate the front desk, Reassure pet parents
- Provide transit for rescue pets
- Extensive knowledge of Department of Agriculture Rules and Regulations
- Delegate tasks to Team members
- Oversaw inventory and restocking needs.
Crew member
Bojangles
01.2019 - 06.2021
- Delivered superior customer service
- Performed daily cleaning and sanitation of kitchen and serving areas
- Extensive knowledge of FDA and USDA regulations concerning safe food handling and storage
- Oversaw daily inventory and restocking needs, adjusting order schedule to reduce weekly food waste.
Server
Waffle House, Grill OP
07.2018 - 12.2018
- Provide an exceptional dining experience
- Operated POS terminals to input customers orders, swipe credit cards, and enter cash amounts received
- Maintained optimal stock levels, to ensure timely availability
- Clean tables and chairs of the dining area, ensuring customers had pleasant, hygienic experience
- Proficiently perform multiple concurrent tasks
Education
Associate - Veterinary Technology
Penn Foster Career School
Scranton, PANorth Gaston High
Dallas, Nc2017
Skills
- Teamwork
- Communication
- Customer service
- Delegating task
- Works well with
- Others
- Takes initiative
- Currently enrolled in Penn foster veterinary technician
- Program
- June 2022- 2024
- Time Management
- Google Drive
- Customer Relationship Management
- Staff Supervision
- Staff Training
- Customer Relations
- Staff Management
- Team Motivation
- Transaction Monitoring
- Hiring and Training
- Reviewing Performance
- Shift Coverage
- Directing Team Members
- Training and Development
- Performance Tracking and Evaluations
- Closing Oversight
- Retail Operations Management
- Customer Service and Satisfaction
- Managing Multiple Priorities
- Employee Performance Evaluations
- Money Handling
- Microsoft Office Expertise
- Scheduling and Coordinating
- Cash Deposits and Receipts
- Training
- Employee Coaching and Mentoring
- Technical Proficiency
Timeline
Assistant Manager
Pressly Playcation Station
06.2021 - 05.2023
Crew member
Bojangles
01.2019 - 06.2021
Server
Waffle House, Grill OP
07.2018 - 12.2018
Associate - Veterinary Technology
Penn Foster Career School
North Gaston High
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