Brittany Langston
Tampa
Summary
Detail-oriented Human Resources and Document Control professional with 5+ years of experience managing confidential employee records, auditing HR documentation, improving digital file systems, and supporting HR operations in fast-paced healthcare and manufacturing environments. Experienced in document governance, records retention, compliance auditing, digital file migration, and HRIS data management. Proven ability to restructure complex folder systems, standardize naming conventions, improve document searchability, and maintain highly organized digital libraries while ensuring confidentiality and data integrity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Administrator
Touchpoint Medical
03.2026 - Current
- Streamlined onboarding processes, enhancing new hire experience and reducing time to productivity.
- Developed and implemented employee engagement initiatives, fostering a positive workplace culture.
- Managed employee records and maintained HRIS database for accuracy and compliance.
- Led performance management processes, ensuring alignment with organizational goals and employee development.
- Audit, organize, and maintain confidential HR documentation including personnel files, onboarding records, compliance acknowledgments, and employee lifecycle documentation.
- Support restructuring of HR digital storage systems by improving folder hierarchy, document naming conventions, and file accessibility across shared drives and internal platforms.
- Manage document scanning, indexing, and digital archiving to improve record retention, compliance, and retrieval efficiency.
- Conduct HR audits including I-9 verification, onboarding documentation review, and compliance tracking for required employee records.
- Maintain data integrity across HRIS platforms including Dayforce and SuccessFactors by verifying record accuracy and updating employee data.
- Process sensitive employee documentation including status changes, terminations, payroll records, and access control documentation with strict confidentiality.
- Generate HR reports and maintain centralized tracking tools to support compliance, onboarding, and document retrieval.
Patient Representative
HCA Healthcare
03.2024 - 03.2026
- Answer phone inquiries, providing information or directing questions to appropriate personnel.
- Verify insurance information with accuracy and efficiency.
- Follow occupational client preference cards and ensure adherence to occupational procedures.
- Review patient paperwork for completeness, ensuring collection of necessary insurance and demographic information.
- Complete Daily Balance Checklist after each shift, ensuring all forms of payment are accounted for and documented.
- Facilitated patient check-in processes, ensuring accuracy and efficiency in data collection.
- Resolved patient inquiries and concerns, enhancing overall satisfaction and experience.
Medical Front Office Assistant
AdventHealth
06.2023 - 03.2026
- Managed call handling operations to uphold service excellence and ensure comprehensive documentation.
- Schedule and confirm patient appointments in advance, contributing to a reduced no-show rate.
- Communicated insurance status to patients after obtaining authorizations and verifying coverage.
- Collect copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments, adhering to department policy.
- Facilitate medical record requests with accuracy and efficiency.
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Coordinated communication between departments to enhance patient experience and streamline workflows.
Human Resources Specialist
Department of Veteran Affairs
09.2021 - 12.2023
- Delivered HR support for 300+ employees, covering onboarding, employee relations, payroll, and benefits administration.
- Led recruitment support efforts, including applicant screening, interview coordination, reference checks, and offer letter preparation.
- Administered leave programs including FMLA, ADA accommodations, and PTO, ensuring regulatory compliance.
- Developed, updated, and enforced HR policies and procedures aligned with federal and state regulations.
- Conducted employee relations investigations and supported performance management and corrective action processes.
- Supported audits, compliance reporting, and HR documentation across multiple federal programs.
- Trained employees and supervisors on onboarding, workplace conduct, and health & safety practices.
Human Resource Assistant
Department of Veteran Affairs
05.2018 - 09.2021
- Provided comprehensive administrative and operational HR support, ensuring timely completion of personnel action.
- Assisted with employee investigations, grievance documentation, and leave administration.
- Coordinated onboarding, training programs, and HR communications for new and existing employees.
- Maintained HRIS data accuracy and ensured compliance with record retention and confidentiality standards.
- Partnered with leadership on staffing needs, reporting, and workforce planning support.
Onboarding Specialist
Keystone Peer Review Organization (KEPRO)
12.2015 - 05.2018
- Coordinated and scheduled onboarding appointments and updates for new hires, ensuring an efficient and seamless initiation process.
- Utilized HRIS systems to enter and track data, monitor onboarding progress, and report on onboarding activities to ensure timely completion of all requirements.
- Managed and maintained I-9 documentation for both active and terminated employees, ensuring compliance with regulatory standards.
- Facilitated the recruitment process by collaborating with candidates, hiring managers, and interview panels for corporate roles, enhancing the overall candidate experience.
- Facilitated new employee onboarding processes, ensuring smooth integration into organizational culture.
- Developed and maintained training materials to enhance employee knowledge and engagement during onboarding.
- Coordinated onboarding processes to ensure seamless integration of new hires into company culture.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT12-2027
Human Resources Management Certification -
University of South Florida
Tampa, FL02-2026
High School Diploma -
Armwood High School
Seffner, FLSkills
- Communication
- Onboarding
- Recruitment
- HR Policies
- Payroll Processing
- Customer Service
- Benefits Administration
- Training and Development
- Interpersonal Communication
- Time Management
- HRIS Proficiency
- Compliance Knowledge
- Recruitment and Selection
- Personnel file management
- Employee onboarding
Certification
- Human Resources Management Certification, University of South Florida
- Mar 2026
Timeline
Human Resources Administrator
Touchpoint Medical
03.2026 - Current
Patient Representative
HCA Healthcare
03.2024 - 03.2026
Medical Front Office Assistant
AdventHealth
06.2023 - 03.2026
Human Resources Specialist
Department of Veteran Affairs
09.2021 - 12.2023
Human Resource Assistant
Department of Veteran Affairs
05.2018 - 09.2021
Onboarding Specialist
Keystone Peer Review Organization (KEPRO)
12.2015 - 05.2018
Bachelor of Science - Human Resources Management
Western Governors University
Human Resources Management Certification -
University of South Florida
High School Diploma -
Armwood High School