Brittany M. Thouvenot
O'Fallon,IL
Summary
Well-qualified mortgage processor bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Proficient in mortgage industry standards and regulations.
Overview
10
10
years of professional experience
Work History
Loan Processor III
Guild Mortgage Company
04.2025 - Current
- Set up and completed loan submission packages.
- Provided quick turnaround times to maintain fast-past schedule.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
O'Fallon Processing Manager
Delmar Financial Company
05.2018 - Current
- Create production schedules to effectively fulfill production plans and meet process goals.
- Evaluate and assess employee performance to meet production and data targets.
- Mentor departmental team, boosting efficiency, success and morale among employees.
- Analyze credit reports, including existing tradelines and new inquiries, to establish credit worthiness for clients
- Review federal tax returns, pay stubs, and additional income documentation to determine debt to income ratios used for income qualifications
- Examine documents such as sales contracts, loan applications, appraisal reports, title research and discovery documentation, borrower's disclosure, and mortgage payoffs to ensure accuracy
Mortgage Loan Processor
Gershman Investment Corp.
02.2016 - 05.2018
- Acted as liaison between borrower, underwriter, loan originator, and lender to establish and maintain files, process loan documents, and make recommendations for procedural changes
- Established, maintained, and updated files, databases, records, and/or other documents for recurring internal reports
- Processed documents received for each file, verifying accuracy and completeness of each document
Education
Bachelors of Business Administration -
McKendree University
Lebanon, IL12.2014
Associates of Arts - undefined
Southwestern Illinois College
Belleville, IL05.2012
Skills
- Conventional, FHA, VA, & USDA loan process background
- Operations & Workflow Management
- Risk Assessment
- Sales & Client Support
- Team Building Leadership
- Business Relationship Management
- Analytical & Organizational Skills
- Problem-solving aptitude
- Excellent Communication
Timeline
Loan Processor III
Guild Mortgage Company
04.2025 - Current
O'Fallon Processing Manager
Delmar Financial Company
05.2018 - Current
Mortgage Loan Processor
Gershman Investment Corp.
02.2016 - 05.2018
Associates of Arts - undefined
Southwestern Illinois College
Bachelors of Business Administration -
McKendree University