Brittany Myler
Pocatello,ID
Summary
Highly organized administrative professional with extensive experience in data entry, records management, customer service, and office operations. Skilled in maintaining accurate documentation, managing confidential information, and providing exceptional support in fast-paced environments. Seeking an opportunity to contribute strong organizational, communication, and problem-solving skills in a position that supports both personal and professional growth.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Primary Care Specialists
Pocatello, ID, USA
08.2025 - Current
- Check patients in and out of office efficiently.
- Obtained prior authorizations for CT scans and MRIs through insurance providers.
- Collect patient co-payments and outstanding balances during visits.
- Utilized Cerner to schedule appointments, ensuring correct categorization.
- Printed next-day schedules for providers and confirmed patients' insurance status and paperwork needs.
- Logged payments into patient accounts via PromptPay in Cerner, processing transactions through Weave.
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
- Screened incoming phone calls, taking messages or forwarding to appropriate staff.
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
Medical Records Specialist
Health West
Pocatello, ID, USA
06.2024 - 08.2025
- Organized medical documents into correct patient charts after reviewing faxes.
- Obtained prior authorizations for CT scans and MRIs through patient insurance.
- Collected co-payments and managed outstanding balances from patients.
- Utilized AdvancedMD for scheduling appointments, categorizing each correctly.
- Coordinated vasectomies monthly for Dr. West's clinic and communicated with patients pre-procedure.
- Logged payments into patient accounts accurately and maintained appointment calendar.
- Reviewed patient charts prior to appointment day for accuracy of information.
Medical Receptionist
West Family Medicine
Pocatello, ID, USA
09.2022 - 01.2024
- Organized medical documents into correct patient charts after reviewing faxes.
- Obtained prior authorizations for CT scans and MRIs through patient insurance.
- Collected co-payments and managed outstanding balances from patients.
- Utilized AdvancedMD for scheduling appointments, categorizing each correctly.
- Coordinated vasectomies monthly for Dr. West's clinic and communicated with patients pre-procedure.
- Logged payments into patient accounts accurately and maintained appointment calendar.
- Reviewed patient charts prior to appointment day for accuracy of information.
Office Manger
An-IT.Expert
Pocatello, ID, USA
04.2022 - 07.2022
- Coordinated job requests for technicians to balance workload and enhance service delivery.
- Executed payment processing tasks to ensure timely financial transactions and maintain operational flow.
- Calculated hours worked and processed payroll for 1099 employees to ensure accurate and timely compensation.
- Ordered office supplies to ensure adequate inventory levels.
- Uploaded receipts in Zoho Books to reconcile transactions for the business.
- Deposited checks via mobile upload to streamline financial processes.
- Answered phone calls and relayed messages between the owner and technicians.
- Represented company at meetings to strengthen professional relationships.
Education
High School -
Marsh Valley High School
Arimo, IDN/A -
Idaho State University
Pocatello, IDSkills
- Highly Organized
- Strong Communication Skills
- Excellent Attention to Detail
- Fast Learner
- Team-Oriented
- Independent Worker
- Professional Phone Etiquette
- Problem Solver
- Patient scheduling
- Insurance verification
- Payment processing
Timeline
Medical Receptionist
Primary Care Specialists
08.2025 - Current
Medical Records Specialist
Health West
06.2024 - 08.2025
Medical Receptionist
West Family Medicine
09.2022 - 01.2024
Office Manger
An-IT.Expert
04.2022 - 07.2022
High School -
Marsh Valley High School
N/A -
Idaho State University
ADDITIONAL EXPERIENCE
Optician | Healthy Eyes for Life
2021 – 2022
Optician | Eyemart Express
2020
Loan Officer Assistant | Fairway Independent Mortgage
2019 – 2020
Optician | Summit Eyecare
2017 – 2019
Optometric Technician | The Eye Clinic
2016 – 2017
Cashier | Common Cents
2014 – 2015
food/prep/Salad Bar | Golden Corral
2012 – 2014
Production Worker | Heinz
2008 – 2012