Brittany Thornton
Zebulon,NC
Summary
Aspiring Master of Healthcare Administration graduate from an CAME-accredited program with an anticipated graduation date of December 2024
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Analyst
NCDHHS/Disability Determination Services
05.2023 - Current
- Adjudicate claims to utilize case processing systems efficiently to comply with SSA policies and practice procedures
- Analyze and develop complex medical, vocational, functional, and programmatic data to determine whether an individual is eligible for benefits
- Assist North Carolina residents with necessary support and community resources
Certified Occupational Therapy Assistant
Well Care Health
08.2022 - 06.2023
- Appropriately communicated and documented information per agency policies, procedures, and discipline-specific guidelines
- Developed effective improvement plans in alignment with goals and specifications
- Collected, arranged, and inputted information into appropriate EHR systems
- Generated reports detailing findings and recommendations while maintaining compliance with HIPPA
- Collaborate with management and team leaders for improvement of productivity strategies
Certified Occupational Therapy Assistant
Apex Occupational Therapy
07.2021 - 06.2022
- Established employee performance goals and provided feedback on methods for reaching milestones
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Assisted with patient billing and posting
- Maintained contact with parents to address the concerns and needs of clients
- Facilitated IEP meetings by using a family-centered, strength-based approach
- Documented services to meet payer requirements for reimbursement
Certified Occupational Therapy Assistant
Abil-OT
10.2020 - 08.2021
- Supported facility with administrative tasks such as scheduling appointments, mailing correspondence, and answering telephone calls
- Evaluated treatment progress and adjusted to achieve maximum benefit
- Supported and built caring relationships with patients with developmental and cognitive disorders
- Advocated for all patients' health, safety, and rights
- Helped determine realistic treatment goals and adjusted steps based on patient progress
Education
Master of Science - Healthcare Administration
Concordia University IRVINE
Irvine, CA12.2024
Associate of Science - Occupational Therapy Assistant
Keiser University
Tallahassee, FL08.2016
Bachelor of Arts - Psychology
Hampton University
Hampton, VA05.2014
Skills
- Strategic Planning
- Operating Systems and Software
- Critical Thinking
- Knowledge of Medicare and Medicaid Regulations
- Analytical Skills
- Business Skills and Knowledge
- Leadership
- Risk Management Skills
Certification
- Basic Life Support Certification (BLS)
- Certified Occupational Therapy Assistant (COTA) - National Board for Certification in Occupational Therapy (NBCOT).
Timeline
Disability Analyst
NCDHHS/Disability Determination Services
05.2023 - Current
Certified Occupational Therapy Assistant
Well Care Health
08.2022 - 06.2023
Certified Occupational Therapy Assistant
Apex Occupational Therapy
07.2021 - 06.2022
Certified Occupational Therapy Assistant
Abil-OT
10.2020 - 08.2021
Associate of Science - Occupational Therapy Assistant
Keiser University
Bachelor of Arts - Psychology
Hampton University
Master of Science - Healthcare Administration
Concordia University IRVINE
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