Brittany Day
St Louis,MO
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual.
Incredibly eager to learn more and to always leave the day proud of my work . Warehouse setting is always where I am happiest , I enjoy being fast, organized, and the constant physical labor it includes . My favorite skill in particular would be organization , displaying products onto shelves (stocking), inventory, and picking orders .
My availability is 6:00am - 3:30pm Sunday-Friday
Availability may soon become more open for working later than 3:30pm some days .
Overview
6
6
years of professional experience
Work History
Cashier/Tasker
Ulta Beauty Inc.
St Louis, Missouri
10.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
Cashier/Stocker /Team Leader
Dollar tree
St Louis, Missouri
06.2018 - 11.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Bishop Dubourg Catholic Highschool
St Louis, Missouri 07-2016
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Cash register systems
- Cycle counting
- Cash register operation
- ID verification
- Cash handling expertise
- Product knowledge
- Data entry
- Basic math
- Complaint resolution
- Credit and cash transactions
- POS system operations
- Cash drawer balancing
- Written and verbal communication
- Team collaboration
- Customer assistance
- Order verification
- Money handling
- Inventory management
- Product recommendations
- Inventory control
- Conflict resolution
- Inventory tracking
- Punctual and dependable
- Unpacking merchandise
- Damage reports
- Inventory audits
- Material loading and unloading
- Heavy lifting
- Order picking
- Able to lift and carry [number] lbs
- Cycle counts
- Multitasking and organization
- Receiving and processing shipments
- Attention to detail
- Stock management
- Product management
- Storage organization
- Assembly and production
- Picking and packing
- Order picking and processing
- Self-motivated and disciplined
Timeline
Cashier/Tasker
Ulta Beauty Inc.
10.2022 - Current
Cashier/Stocker /Team Leader
Dollar tree
06.2018 - 11.2022
High School Diploma -
Bishop Dubourg Catholic Highschool