Brittinee Ballinger-Holland
Edmond,OK
Overview
19
19
years of professional experience
1
1
Certification
Work History
Autism Services Navigator
Triwest Healthcare Alliance
02.2025 - Current
- Provide care management support to active-duty and retiree military families whose children are participating in Tricare's Autism Care Demonstration
- Develop care plans based on outcome measure results from the Pervasive Developmental Disorder Behavior Inventory, Parental Stress Index/Stress Index for Parents of Adolescents, Vineland Adaptive Behavior Scale, and Social Responsiveness Scale
- Collaborate with the beneficiary’s ABA Supervisor, primary care provider, and specialists to support service coordination and care continuity
- Provide education to families on available resources and supports, as well as medication management and preventative health education for co-occurring diagnoses
Director of Care Management, Manager of Complex Care Management
Oklahoma Complete Health
10.2023 - 02.2025
- Led Care Management and Transition of Care teams, comprised of licensed Social Workers and Registered Nurses, through implementation of Oklahoma Medicaid Managed Care (SoonerSelect)
- Initiated targeted Case Management outreach efforts towards high-risk populations, including those newly discharged from inpatient psychiatric and acute care hospitalizations
- Implemented team education to support motivational interviewing skills, trauma-informed care, and identification of crisis intervention needs
- Oversaw data initiatives for identification of high-risk members in need of care management services, including special programs for first episode psychosis, high risk pregnancy, high emergency department utilization, and positive screenings for housing and food insecurity in the setting of medical complexity
Associate Manager of Case Management, Case Manager RN
American Health Holding
01.2021 - 10.2023
- Managed Complex Physical and Behavioral Health Care Management teams providing post-discharge transition support, comprehensive assessments and screenings, preventative health education, and care coordination
- Led the Pediatric Behavioral Health, Complex Pediatrics, and Pediatric Oncology subspecialty team overseeing management of patients receiving ABA therapy, private duty nursing, chemotherapy, radiation, and other complex services
- Supported members during and after cancer treatment, with a focus on ongoing engagement, education, and evaluation for development of post-treatment mood disorders
Pediatric Field RN Case Manager
Mays Home Care
03.2020 - 01.2021
- Supervised a team of private duty nurses providing care to medically complex pediatric patients located throughout the state of Oklahoma
- Conducted supervisory visits and comprehensive patient assessments, developed plans of care, and provided education to staff to maintain adherence to agency policy and state regulations
- Traveled statewide during the COVID-19 pandemic to support ventilator and tracheostomy dependent patients in a wide variety of community settings with varied access to resources
RN Case Manager
Bethany Children’s Health Center
06.2018 - 03.2020
- Implemented an evidence-based, nurse-led hospital follow-up call program within 48 hours of discharge that resulted in reduced rates of hospital readmission
- Coordinated complex discharges involving numerous supports including arrangement of transportation services, durable medical equipment, private duty nursing/home health, specialty medications, primary care and specialist appointments, outpatient therapies, and community resources
- Facilitated timely admission of patients through engagement with payors for prior authorization
Case Management Supervisor, Clinical Case Manager
American Health Holding
07.2010 - 06.2018
- Supervised a team of Registered Nurses overseeing caseloads comprised of members with complex behavioral and physical health conditions
- Developed proficiency in telehealth member engagement and motivational interviewing
- Led initiatives for the development of member educational materials in multiple formats to engage visual, auditory, and kinesthetic learners
Nursing Supervisor, Staff RN
Bethany Children’s Health Center
06.2008 - 07.2010
- Reviewed staffing levels and patient acuity to create shift assignments that optimized care quality and resource allocation
- Effectively managed the resolution of acute events by fostering open communication and multidisciplinary collaboration
- Cared for a wide variety of complex pediatric patients, including those with traumatic and anoxic brain injuries, spinal cord injuries, and congenital anomalies
Staff Nurse, Pediatric Intensive Care Unit and Pediatric Bone Marrow Transplant
OU Children’s Hospital
05.2006 - 06.2008
- Achieved proficiency in clinical nursing care of critically ill pediatric patients requiring various forms of advanced life support
- Served as a Preceptor and ECMO Nurse
- Supported patients and families during and after stem cell transplant
Education
Post-Master's Certificate - Psychiatric Mental Health Nurse Practitioner
Maryville University
St. Louis, MOBachelor of Science - Nursing
Western Governors University
Salt Lake City, UTAssociate of Applied Science - Nursing
Redlands Community College
El Reno, OKMaster of Science - Nursing Leadership and Management
Western Governors University
Salt Lake City, UTCertification
Registered Nurse
Oklahoma (Multistate Compact Licensure)
Illinois, Michigan, Minnesota, New York
Certified Case Manager (CCM)
Commission for Case Manager Certification, Certification # 00145402
Accredited Case Manager (ACM-RN)
American Case Management Association, Certification # C11154480
Timeline
Autism Services Navigator
Triwest Healthcare Alliance
02.2025 - Current
Director of Care Management, Manager of Complex Care Management
Oklahoma Complete Health
10.2023 - 02.2025
Associate Manager of Case Management, Case Manager RN
American Health Holding
01.2021 - 10.2023
Pediatric Field RN Case Manager
Mays Home Care
03.2020 - 01.2021
RN Case Manager
Bethany Children’s Health Center
06.2018 - 03.2020
Case Management Supervisor, Clinical Case Manager
American Health Holding
07.2010 - 06.2018
Nursing Supervisor, Staff RN
Bethany Children’s Health Center
06.2008 - 07.2010
Staff Nurse, Pediatric Intensive Care Unit and Pediatric Bone Marrow Transplant
OU Children’s Hospital
05.2006 - 06.2008
Bachelor of Science - Nursing
Western Governors University
Post-Master's Certificate - Psychiatric Mental Health Nurse Practitioner
Maryville University
Associate of Applied Science - Nursing
Redlands Community College
Master of Science - Nursing Leadership and Management
Western Governors University
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