Brittiney DeMoss
Noblesville,IN
Summary
Highly skilled Lead Pharmacy Technician with a proven track record of optimizing workflow and ensuring accurate prescription processing. Proficient in team collaboration and problem-solving, demonstrated by successfully training and supervising pharmacy staff. Experienced in inventory management, customer service, and implementing efficient processes to enhance pharmacy operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Engagement Specialist
AndHealth
Anderson, IN
04.2025 - Current
- Oversaw daily pharmacy operations, ensuring compliance with regulatory standards and best practices.
- Trained and mentored junior technicians, enhancing team performance and service quality.
- Implemented workflow improvements to streamline medication dispensing processes and reduce errors.
- Collaborated with healthcare providers to facilitate patient care through accurate medication therapy management.
Lead Pharmacy Technician
Genoa Healthcare
Anderson, IN
01.2018 - 04.2025
- Assisted with inventory management by placing orders with vendors and confirming receipt.
- Oversaw daily operations of the pharmacy department, including supervising staff members, assigning tasks, and resolving conflicts.
- Resolved customer inquiries regarding product availability, pricing, and billing issues in a timely manner.
- Coordinated third-party insurance claims processing activities including data entry into the computer system for payment authorization purposes.
- Answered pharmacy telephones to respond to questions or requests.
- Called insurance companies to retrieve patient information.
Pharmacy Technician
Meijer
Noblesville, IN
04.2007 - 01.2018
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Processed insurance claims and payments for medications.
- Processed payments for prescription orders via cashiering responsibilities utilizing POS systems.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Processed claims for third-party prescription services.
Education
High School Diploma -
Anderson High School
Anderson, IN06.2003
Skills
- Prescription processing
- Team collaboration
- Problem-solving skills
- Workflow optimization
- Advanced math skills
- Point of sale systems proficiency
- Teamwork and collaboration
- Customer service
- Proficient in managing multiple tasks
- HIPAA compliance
Certification
- CPhT - Certified Pharmacy Technician
- Active Indiana Pharmacy Technician License
Timeline
Patient Engagement Specialist
AndHealth
04.2025 - Current
Lead Pharmacy Technician
Genoa Healthcare
01.2018 - 04.2025
Pharmacy Technician
Meijer
04.2007 - 01.2018
High School Diploma -
Anderson High School