Summary
Overview
Work History
Education
Skills
I own a Dachshunds breeding business.
Timeline
Generic
Brittnay Dixon

Brittnay Dixon

Summary

Dynamic professional with a proven track record at FountainGroup And Assoc., adept in claims investigation and enhancing customer satisfaction. Skilled in utilizing advanced computer tools and critical thinking to efficiently manage and resolve claims, leading to significant improvements in operational efficiency. Demonstrates exceptional team collaboration and professional ethics, ensuring high standards of service and accuracy in fast-paced environments. Conscientious Healthcare professional offering experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

4
4
years of professional experience

Work History

Independent Insurance Adjuster

FountainGroup And Assoc.
01.2022 - 12.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
  • Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insurance
  • Identified opportunities for subrogation and pursued recoveries to minimize loss exposure for insurance carriers.
  • Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
  • Utilized advanced software tools to efficiently manage claims workload, track progress, and generate detailed reports on overall performance metrics.

Medical Assistant

Jackson Family
08.2021 - 01.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

COVID-19 Screener

University Of South Alabama
03.2020 - 09.2021
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Oversaw in-person and curbside patient registration and processing.
  • Educated patients on preventative measures against virus transmission, promoting a healthier community response to the pandemic.

Education

No Degree - Insurance Adjusting

Alabama School of Insurance Adjusting
Mobile Al
2022

Certified Medical Assistance -

Monroe Health Care Training
Saraland, AL
2020

Skills

  • Claims Investigation
  • Professional ethics
  • Technical knowledge
  • Property valuation
  • Highly motivated
  • Advanced oral and written communication skills
  • Advanced computer skills
  • Report Writing
  • Critical Thinking
  • Computer Skills
  • Team Collaboration
  • Team Leadership
  • Decision-Making
  • Relationship Building
  • Public Speaking
  • Human relations
  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Direct Patient Care
  • Data Entry
  • CPR
  • Patient Assessments
  • Appointment Setting

I own a Dachshunds breeding business.

I have always had an passion for the Dachshund breed so in 2020 we started our own breeding program called Dixon's Dachshunds , our goal is to better the breed and to provide top notch Dachshunds to family's from across the world . we have family's that fly in from all over the world to get one of our dachshund babies. This side business has taught me so much and i will always be forever greatful for this experience.

Timeline

Independent Insurance Adjuster

FountainGroup And Assoc.
01.2022 - 12.2023

Medical Assistant

Jackson Family
08.2021 - 01.2022

COVID-19 Screener

University Of South Alabama
03.2020 - 09.2021

No Degree - Insurance Adjusting

Alabama School of Insurance Adjusting

Certified Medical Assistance -

Monroe Health Care Training
Brittnay Dixon