Brittney Barrow
Brooklyn
Summary
Results-focused professional with a strong foundation in evaluating business performance, assessing trends, and supporting strategic initiatives through analytical thinking.
Overview
3
3
years of professional experience
Work History
Client Consultant
Flagstar Bank
Brooklyn
04.2024 - Current
- Created innovative solutions tailored to individual client requirements.
- Documented customer correspondence in CRM to track requests, problems, and solutions.
- Analyzed client feedback to drive improvements in service delivery and customer satisfaction.
Sales Key Holder
DXL Group
Brooklyn
07.2022 - 03.2024
- Facilitated cash handling and reconciliation processes to ensure accurate financial transactions.
Claims Specialist (Intern)
Mta New York City Transit
Brooklyn
07.2023 - 09.2023
- Performed periodic audits of closed files to ensure accuracy of documentation and compliance with regulations.
- Generated weekly reports summarizing progress made on active cases.
- Utilized claims software systems to manage and track claims progress.
Education
Master of Science - Business Analytics
Baruch College
New York (City), NY05-2026
Bachelor of Arts - Financial Economics
Brooklyn College
Brooklyn, NY05-2024
Associate of Arts - Economics
SVGCC
Kingstown05-2019
Skills
- Data analysis
- Business intelligence
- Client relationship management
- Statistical modeling
- Financial reporting
- CRM software
Accomplishments
Brooklyn College Honors' Academy
Timeline
Client Consultant
Flagstar Bank
04.2024 - Current
Claims Specialist (Intern)
Mta New York City Transit
07.2023 - 09.2023
Sales Key Holder
DXL Group
07.2022 - 03.2024
Master of Science - Business Analytics
Baruch College
Bachelor of Arts - Financial Economics
Brooklyn College
Associate of Arts - Economics
SVGCC