Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jenna O'Brien

San Antonio,TX

Summary

Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Overview

18
18
years of professional experience

Work History

Client Consultant

Kristopher James Company
12.2020 - Current
  • Consultative selling handling >$5 million in annual sales across four states
  • Attend trade shows and conferences to promote program
  • Increase company margins through bulk purchasing
  • Maintain proper levels of inventory for 40 accounts

Client Consultant

Deluxe Strategic Sourcing
Birmingham, Alabama
06.2007 - 09.2020
  • Relocated to Birmingham, Alabama to be 'Face-of-the-company'
  • Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
  • Install new accounts to ensure a seamless transition
  • Build custom catalogs based on the client's specific purchasing needs and historical usage
  • Set up and maintain customer website for each individual client
  • Monitor client's inventory levels and make recommendations on purchasing
  • Work with vendors on pricing to guarantee a specific annual savings to each customer
  • Attend various trade shows and conferences to increase knowledge on services and products
  • Continue education on new products and services to benefit clients

Customer Support Representative

Accusource Solutions
09.2006 - 06.2007
  • Assist in managing client relationships through telephone and email communication
  • Place supply orders per the client's needs
  • Work with vendors to ensure pricing is competitive with current market factors
  • Spec out forms and provide order information to manufacturers to get items produced

Education

Associate of Arts -

Dallas County Community College
Dallas

Skills

  • Account management
  • Client relations
  • Sales strategies
  • Data analysis
  • Problem-solving
  • Inventory Control
  • Customer focus
  • Sales documentation
  • Client profile building
  • Business Development
  • Experience in Demandbridge
  • Microsoft Office
  • CRM system updates
  • Outbound calling
  • Service recommendations

Affiliations

  • Certified with barre3 in March 2020.

Timeline

Client Consultant

Kristopher James Company
12.2020 - Current

Client Consultant

Deluxe Strategic Sourcing
06.2007 - 09.2020

Customer Support Representative

Accusource Solutions
09.2006 - 06.2007

Associate of Arts -

Dallas County Community College
Jenna O'Brien