Brittney Barton
Tampa,FL
Summary
Seeking to leverage analytical skills and project management experience as a Management & Program Analyst at the Department of Treasury. Aiming to improve operational efficiency through proficient use of data analysis tools and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Healthcare Medical Analyst
Tampa Family Health Center
01.2022 - 09.2024
- Utilized SQL for data extraction and analysis from healthcare information systems while adhering to compliance guidelines.
- Improved data retrieval efficiency by 20% through optimized SQL queries.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers, ensuring timely and accurate responses.
- Analyzed patient data, resulting in a 15% increase in reporting accuracy and compliance.
Client Support Officer/Privacy Analyst
Wipro
08.2019 - 05.2021
- Assisted in implementing enhancements to Corporate Compliance and Privacy Program by managing over 100 software licenses and preparing monthly compliance reports.
- Supported process improvement initiatives, ensuring operational excellence in client support services, resulting in a 20% increase in customer satisfaction ratings.
Sales Representative
Stein Mart
08.2012 - 12.2018
- Conducted inventories, resolving discrepancies and streamlining supply chain operations, which improved efficiency by 20%; communicated effectively with vendors, resolving issues promptly and maintaining strong relationships.
Guest Relations Specialist
Hilton Hotels
04.2016 - 11.2018
- Liaised with customers and management utilizing predictive modeling for sales forecasting
- Managed CRM software maintaining customer records; implemented social media marketing strategies optimizing communication.
Education
Master of Business Administration -
St. Leo University
St. Leo , FL01.2022
Bachelor of Science - Emphasis in Organization Leadership and Management
St. Petersburg College
St. Petersburg, FL01.2018
Associate of Science - Emphasis in Business Administration
Hillsborough Community College
Tampa,FL01.2014
Skills
- SQL
- MS Excel
- MS Access
- Data Analysis
- Reporting Tools Usage
- Strong Verbal Communication Skills
- Written Correspondence/Reports Preparation
- Analytical Skills
- Research Capabilities
Certification
Google Data Analytics, Google, 2023
Timeline
Healthcare Medical Analyst
Tampa Family Health Center
01.2022 - 09.2024
Client Support Officer/Privacy Analyst
Wipro
08.2019 - 05.2021
Guest Relations Specialist
Hilton Hotels
04.2016 - 11.2018
Sales Representative
Stein Mart
08.2012 - 12.2018
Master of Business Administration -
St. Leo University
Bachelor of Science - Emphasis in Organization Leadership and Management
St. Petersburg College
Associate of Science - Emphasis in Business Administration
Hillsborough Community College
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