Brittney Begley
Flowery Branch,GA
Summary
Dynamic professional with a strong background in customer engagement and leadership. Known for resolving conflicts and enhancing guest satisfaction in high-pressure environments, committed to fostering a collaborative and positive atmosphere in any atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Teacher, Two-Year-Olds Classroom
Tucson Baptist Church
Tucson, Arizona
08.2023 - 02.2026
- Facilitated interactive play experiences that enhanced learning and development in two-year-olds.
- Developed age-appropriate lesson plans incorporating art, music, and movement.
- Supervised classroom activities ensuring safety and fostering a nurturing environment.
- Managed daily operations and routines to promote a safe and nurturing classroom environment.
- Collaborated with diverse coworkers to resolve issues and achieve shared classroom goals.
- Communicated regularly with parents about student progress and behavior.
Waitress Supervisor
Ihop
Tucson, Arizona
02.2020 - 07.2025
- Supervised daily restaurant operations to ensure smooth service and guest satisfaction.
- Trained new staff on menu items and customer service standards for quality performance.
- Resolved customer complaints promptly, improving guest satisfaction and loyalty.
- Resolved customer complaints in a timely manner with professionalism.
- Verified accuracy of orders before delivery, ensuring quality presentation aligned with menu descriptions.
- Determined customer needs quickly during service interactions.
- Provided support for customer inquiries and requests during service.
- Initiated conversations with customers to foster a welcoming atmosphere and encourage positive interactions.
Stylist Assistant
Empire Beauty Salon
Tucson, Arizona
03.2019 - 11.2021
- Assisted stylists with client consultations and service preparations.
- Delivered personalized customer service to create positive client experiences.
- Coordinated appointment scheduling and optimized client flow for seamless salon operations.
- Educated clients on hair care products and maintenance techniques.
- Maintained cleanliness and organization of salon workstations and tools.
- Managed inventory by proactively replenishing supplies to ensure uninterrupted service.
- Responded promptly to customer inquiries via email or telephone calls.
Education
High School Diploma -
East Jackson Comprehensive Highschool
Nicholson, GA05-2016
Certification - Cosmetology
Empire Beauty School
Tucson, AZ02-2020
Skills
- Classroom management
- Lesson planning
- Parent communication
- Client engagement
- Conflict resolution
- Effective communication
- Proactive problem solving
- Interpersonal skills
- Strong work ethic
- Performance improvement
- Sales techniques
Certification
cosmetology certification
Timeline
Lead Teacher, Two-Year-Olds Classroom
Tucson Baptist Church
08.2023 - 02.2026
Waitress Supervisor
Ihop
02.2020 - 07.2025
Stylist Assistant
Empire Beauty Salon
03.2019 - 11.2021
High School Diploma -
East Jackson Comprehensive Highschool
Certification - Cosmetology
Empire Beauty School