Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brittney Bridgeman

Knoxville,TN

Summary

Dedicated Loan Officer with a focus on client relations, credit analysis, and regulatory compliance. Proven ability to streamline loan processes while delivering exceptional customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Loan Officer

Vanderbilt Mortgage and Finance Inc.
Maryville, TN
05.2021 - Current
  • Evaluated loan applications for creditworthiness, ensuring compliance with underwriting guidelines.
  • Established strong relationships with clients as well as Clayton sales centers, guiding them through mortgage processes and options.
  • Analyzed financial data to assess risk and recommend appropriate loan products to customers.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Processed loan applications and monitored progress from start to finish.

Loan Processor

Vanderbilt Mortgage and Finance Inc.
Maryville, TN
08.2017 - 05.2021
  • Processed mortgage applications, ensuring compliance with regulatory requirements and company policies.
  • Evaluated borrower creditworthiness by analyzing financial documents and credit reports.
  • Collaborated with underwriters to address discrepancies and finalize loan approvals efficiently.
  • Maintained accurate loan files and documentation, facilitating seamless audits and inquiries.
  • Streamlined processing workflows, reducing processing times while enhancing service quality.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.

Education

Bachelor of Science - Criminal Justice

Strayer University
Nashville TN
05-2012

Skills

  • Relationship building and management
  • Client relations
  • Credit analysis
  • Team player
  • Financial counseling
  • Regulatory compliance
  • Document analysis
  • Practiced at FHA loan process
  • Underwriting support
  • Credit assessment

Accomplishments

  • Repeatedly commended by superiors for excellent customer service.
  • Rated in the top 3 for performance amongst my piers 3 of 4 quarters in 2025
  • Awarded our 7C's award from Credit Managers for my caring attitude
  • Current NPS score 100%

Certification

  • Federally licensed MLO - May 2021 to current in good standings with the NMLS
  • State licensed MLO in AL, AR, FL, GA, LA, MS, MO, NV, NC, SC, TN, TX, WA

Timeline

Loan Officer

Vanderbilt Mortgage and Finance Inc.
05.2021 - Current

Loan Processor

Vanderbilt Mortgage and Finance Inc.
08.2017 - 05.2021

Bachelor of Science - Criminal Justice

Strayer University