Brittney Buelow
Fond du Lac,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team or company goals. I aim to seek and maintain a full-time position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Customer Support Representative
Culligan Water Conditioning Service
03.2023 - 11.2023
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Researched and identified solutions to technical problems.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Deposited and managed company funds and financial accounts
- Maintained comprehensive knowledge of products and services, ensuring accurate information was provided to customers.
- Exceeded performance metrics by consistently providing high-quality support to clients.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Lead Bartender
Ala Roma
03.2020 - 12.2022
- Checked identification of customers to verify age requirements for alcohol purchases
- Handled concerned customers promptly, taking appropriate steps to resolve concerns.
- Completed POS transactions, returned currency, coin and payment cards to patrons, started and ended cash drawer totals, managed troubleshooting on POS systems
- Assessed inventory and completed requisition sheets to restock supplies
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals
- Actively practiced and maintained health code and safety requirements.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or repair needs.
Education
High School Diploma -
Fond Du Lac High School
Fond Du Lac, WI2008
Skills
- Managerial duties
- POS software management
- Interpersonal Skills
- Adaptability
- Positive Attitude
- Time Management
- Multitasking
- Attention to Detail
- Task Prioritization
- Customer Service
- Conflict Resolution
- Performance Management
- Staff Development
Hobbies
Home Improvement
I love learning new skills to renovate and upgrade my home has quickly become a favorite hobby. I have come to enjoy taking on learning to use the necessary tools and materials. My favorite projects I've learned so far are flooring upgrades and wall accents.
Cooking
I enjoy cooking and creating dishes with homemade ingredients such as homemade pasta and bread.
Horticulture
I collect and propagate tropical houseplants, focusing on rare varieties. I enjoy watching them ourish and love sharing my propogations with friends, family, and like-minded people in my community. This spring I look forward to expanding to outdoor gardening and landscaping.
Timeline
Customer Support Representative
Culligan Water Conditioning Service
03.2023 - 11.2023
Lead Bartender
Ala Roma
03.2020 - 12.2022
High School Diploma -
Fond Du Lac High School
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