Brittney Burris

Work History

Sam's Family

08.2014 - 07.2016

Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Played games, worked on puzzles, and read books to young children.
Prepared healthy, age-appropriate snacks and meals.
Led indoor and outdoor activities to entertain and occupy children.
Implemented daily routines for optimal child development and created a structured environment.
Assisted with homework and school projects, fostering a love for learning in the children.
Provided safe transportation to and from school, extracurricular activities, and other events.
Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
Transported children to and from school, medical appointments and extra-curricular activities.

Aldi Foods

10.2013 - 08.2014

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Bath and Body Works, Limited Brands

06.2006 - 07.2014

Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
Effectively presented information to customers and responded to questions.
Attended weekly meetings to discuss and optimize strategies.
Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
Established strong rapport with key clients, resulting in long-lasting partnerships and repeat business.
Produced Number reports per week to analyze performance against team goals.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Evaluated performance against goals and implemented appropriate development plans.
Collaborated with upper management to implement continuous improvements and exceed team goals.